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Usersnap VS FileRun

Compare Usersnap VS FileRun and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

FileRun logo FileRun

Beautiful, fast and reliable selfhosted file sharing and sync.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • FileRun Landing page
    Landing page //
    2023-10-16

Alternative to Google Drive/Dropbox/Box.com/Nextcloud.

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

FileRun

Website
filerun.com
Pricing URL
Official FileRun Pricing
$ Details
freemium €18.0 / Monthly (10 Users Enterprise Version License)
Platforms
-
Release Date
2007 January
Edit details

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

FileRun features and specs

No features have been listed yet.

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

FileRun videos

+ Add

How To Make Self Hosted File Manager Like Google Drive FREE using AWS [FILERUN]

Category Popularity

0-100% (relative to Usersnap and FileRun)

Usersnap

FileRun

Customer Feedback
100 100%
Customer Feedback
0% 0
Cloud Storage
0 0%
Cloud Storage
100% 100
Visual Bug Reports
100 100%
Visual Bug Reports
0% 0
File Sharing
0 0%
File Sharing
100% 100

User comments

Share your experience with using Usersnap and FileRun. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and FileRun

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

FileRun Reviews

We have no reviews of FileRun yet.
Be the first one to post

Social recommendations and mentions

Based on our record, FileRun should be more popular than Usersnap. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: about 1 year ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

FileRun mentions (37)

  • Getting started
    - Cloud storage: Filerun lightweight but not very feature rich. Source: over 1 year ago
  • Does anyone use git or github for syncing stuff between computers?
    Yeah, this is the exact reason not to do it. Plus, there are plenty of solutions out there for this exact thing, like google drive, MS onedrive, or something self-hosted like filerun. Source: over 1 year ago
  • New to home server: probably nuking it
    Secure remote access can be facilitated through encrypted tunnels. VPNs, SSH, Cloudflare tunnel, SOCKS, etc. Can all be secure ways of remotely accessing network resources. What you use will vary, depending upon the type of access you require and/or prefer. For file management, there are multiple tools for this task - Nextcloud, Seafile, Pydio, Sandstorm, FileRun, and more available for the choosing. Source: over 1 year ago
  • Just finished migrating my old tower servers to a Kubernetes cluster on my new rack!
    For file storage I use Filerun Enterprise, though I might be moving to Nextcloud eventually. Source: over 1 year ago
  • any ideas on how to improve low disk speed experience?
    Filerun is an example of an alternative, it offers WebDAV and is compatible with the Nextcloud apps, but it's extremely fast compared to Nextcloud. Source: over 1 year ago
View more

What are some alternatives?

When comparing Usersnap and FileRun, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

PHPfileNavigator - PHPfileNavigator: Administrador de ficheros y directorios via web.

Marker.io - Visual feedback and bug reporting tool for websites

FilesAnywhere - FilesAnywhere offers free 1GB online file storage, with cloud storage solutions for Internet...

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

PHP File Manager - phpFileManager is a complete filesystem management tool on a single file.

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