Software Alternatives & Reviews

Usersnap VS DeskAlerts

Compare Usersnap VS DeskAlerts and see what are their differences

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

DeskAlerts logo DeskAlerts

Send alerts to any corporate device: PCs, phones, tablets, etc.
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • DeskAlerts Landing page
    Landing page //
    2023-10-19

What's DeskAlerts Alerting Software?

DeskAlerts Alerting Software is a special system that allows for the transmission of information to a large number of people effectively and guarantees to catch the attention of receivers without causing any disturbances. This powerful tool lets you quickly communicate with everyone in your workplace about current or planned tasks, taking pressure off your IT department or help desk without relying on email.

You can instantly tell who has seen and read your messages and gather statistics that you can use to demonstrate your communication efforts.

The high visibility combined with our 100% open rate guarantee means you can be sure your employees get the message and it won't be skipped or ignored.

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

DeskAlerts

$ Details
Free Trial
Platforms
Windows Android iOS Mac OSX Web Browser Google Chrome Internet Explorer Safari Edge Apple Watch REST API
Release Date
2006 January

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

DeskAlerts features and specs

  • Desktop Notification: Yes
  • Desktop ticker: Yes
  • Digital Signature: Yes
  • Login Screen Alert: Yes
  • Corporate Wallpaper: Yes
  • Corporate Screensaver: Yes
  • Mobile App: Yes
  • SMS notifications: Yes
  • Surveys: Yes
  • Polls & Quizzes: Yes
  • Integration APIs: Yes
  • RSS Feeds: Yes
  • Email notifications: Yes
  • Customizable: Yes

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

DeskAlerts videos

Overview of DeskAlerts Software

More videos:

Category Popularity

0-100% (relative to Usersnap and DeskAlerts)
Customer Feedback
100 100%
0% 0
Enterprise Communication
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Notifications And Alerting

User comments

Share your experience with using Usersnap and DeskAlerts. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and DeskAlerts

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

DeskAlerts Reviews

We have no reviews of DeskAlerts yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

DeskAlerts mentions (0)

We have not tracked any mentions of DeskAlerts yet. Tracking of DeskAlerts recommendations started around Mar 2021.

What are some alternatives?

When comparing Usersnap and DeskAlerts, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Owlead - Grow your Twitter with valuable followers, effortless

Marker.io - Visual feedback and bug reporting tool for websites

SE Ranking - All-in-One cloud-based SEO software for agencies, marketing teams and webmasters

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

SEMRush - All-in-one Marketing Toolkit for digital marketing professionals.