Usersnap VS Clerk Chat

Compare Usersnap VS Clerk Chat and see what are their differences

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Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Landing page //
2023-09-21

Customers, contractors, and partners never have to install an app to message your team. It’s perfect for keeping track of customer support, operations, and sales messages. Confirm appointments, ask for reviews, offer promotions, the possibilities are endless.

Usersnap

Website: usersnap.com
Pricing URL: Official Usersnap Pricing
$ Details: paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms: Google Chrome Firefox Browser
Release Date: 2020 January
Categories: #Visual Bug Reports #Bug Reporting #User Feedback #Customer Feedback #Feature Tracking #Surveys #Survey Tools #Forms And Surveys #Online Surveys

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Clerk Chat

Website: clerk.chat
Pricing URL: Official Clerk Chat Pricing
$ Details: -
Platforms: Slack Microsoft Teams Web
Release Date: 2020 January
Categories: #Communication #User Onboarding And Engagement #Design Tools #Customer Messaging

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Usersnap features and specs

Screen recording: Yes
Voice recording: Yes
Feedback widget: Yes
Feedback boards: Yes
Feedback & Commenting: Yes
Bug Tracking: Yes
Integrations: Yes
Feedback Collector: Yes
Flexible Pricing: Yes
NPS Widget: Yes
Customer Support: Yes
Customer Feedback Widget: Yes
Customer portal: Yes
Surveys: Yes

Clerk Chat features and specs

No features have been listed yet.

Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

Clerk Chat videos

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Category Popularity

0-100% (relative to Usersnap and Clerk Chat)

Usersnap

Clerk Chat

Customer Feedback

100 100%

Customer Feedback

0% 0

Productivity

0 0%

Productivity

100% 100

Visual Bug Reports

100 100%

Visual Bug Reports

0% 0

Design Tools

0 0%

Design Tools

100% 100

User comments

Share your experience with using Usersnap and Clerk Chat. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and Clerk Chat

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion

Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!

Source: mopinion.com

Top 10 Bug Tracking Tools for Web Developers and Designers

Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Source: www.w2ssolutions.com

Clerk Chat Reviews

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Social recommendations and mentions

Based on our record, Clerk Chat should be more popular than Usersnap. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

Chatbot widget for support, bugs and feedback?
We are using User Snap. https://usersnap.com/. Source: 12 months ago
Ask HN: Is there a tool / product that enables commenting on HTML elements?
Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
Customer Feedback
Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
User Feedback
Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

Clerk Chat mentions (18)

Cophone – Your Virtual Smartphone
This is a very painful problem to have. Receiving 2FA SMS programmatically is surprisingly difficult because of all the safeguards against scammers, even if your usage is legitimate. As you say, normal providers like Twilio are blacklisted so they are unreliable at best. https://clerk.chat offers the ability to receive SMS on genuine non-VOIP numbers. They are ridiculously bad at pretty much everything – terrible... - Source: Hacker News / 9 months ago
Leaving RingCentral - Opinions On Competitors?
Are you currently running on Slack for internal communication? If so, consider Clerk - although you can also use Clerk without Slack, too. Your choice. Maybe their price points match your needs - you can make calls and send/receive sms and you have the option to keep your number or get a new one. May be worth looking into. https://clerk.chat/. Source: about 1 year ago
What VOIP client let’s you do a 3 way text?
When you say group text, do you mean like a cohort of people? Or sending out the same text to a large group of people? If I’m understanding you correctly, you could consider something like https://clerk.chat - they let you keep your number or choose a new one. Up to you. Source: about 1 year ago
Alternative to Ringcentral
Great question. Check out clerk.chat - you can bring your own number or get a new one. Super simple setup. Tiered pricing options. Great customer support. Also happens to integrate with Slack and Teams - if you want that option. Hope this was helpful! Source: about 1 year ago
Send/receive texts remotely
Have you looked into something like clerk.chat? You can send & receive SMS with your current number or you can get a new one. If you happen to run on Slack or Teams, it easily integrates if you want to go that route. Are you currently using a solution or trying to find one that works with your needs, such as travel, etc.? Source: about 1 year ago