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Userlike VS Zammad

Compare Userlike VS Zammad and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Userlike logo Userlike

Userlike is free live chat software for website and mobile support.

Zammad logo Zammad

The Zammad - Help Desk and Ticket System - Community Page
  • Userlike Landing page
    Landing page //
    2023-07-26
  • Zammad Landing page
    Landing page //
    2023-07-27

Userlike videos

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Introducing Userlike Live Chat

More videos:

  • Review - Introduction to Userlike Live Chat

Zammad videos

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Zammad

More videos:

  • Review - Zammad - LDAP Integration

Category Popularity

0-100% (relative to Userlike and Zammad)

Userlike

Zammad

Customer Support
66 66%
Customer Support
34% 34
Live Chat
91 91%
Live Chat
9% 9
Help Desk
54 54%
Help Desk
46% 46
Customer Service
0 0%
Customer Service
100% 100

User comments

Share your experience with using Userlike and Zammad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userlike and Zammad

Userlike Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Userlike is a customer support and live chat platform that can help you engage with your customers in real time. This ManyChat competitor allows you to fuel your central knowledge repository with the information your customers seek and automate your entire workflow.
Source: sendpulse.com
The Best Alternative to LiveChat Inc
Userlike has a more affordable price per operator than LiveChatInc. During the development of Userlike we took into account the needs of small and medium sized business as well as the demanding requirements of corporations. Then, we combined a set of features to support any kind of need and adapted into different plans, allowing you to start from the basics and grow your...
Source: www.userlike.com

Zammad Reviews

We have no reviews of Zammad yet.
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Social recommendations and mentions

Based on our record, Zammad seems to be more popular. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userlike mentions (0)

We have not tracked any mentions of Userlike yet. Tracking of Userlike recommendations started around Mar 2021.

Zammad mentions (18)

  • An open-source ticketing system
    Zammad is very easily the best free and open-source ticket system, but just to avoid confusion: The .com link is for the commercial Zammad offering with support or as a hosted SaaS. The free version you have to self-host is under the .org site: https://zammad.org/. Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    Https://zammad.org/ it cery customizable and has a fsitly good documentation. Source: 12 months ago
  • Ticketing system for internal IT team
    Zammad, open-source, free (when self-hosted): https://zammad.org/. Also has a knowledge base for you to provide to your users. Source: about 1 year ago
  • Free Service Desk Software
    Why don't you guys know Zammad? An open-source helpdesk platform which I am using smoothly. Source: about 1 year ago
  • Implement a real ticket system, a basic one or none for a tiny company with one admin?
    A simple self-hosted one: https://zammad.org/. Source: about 1 year ago
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What are some alternatives?

When comparing Userlike and Zammad, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

osTicket - osTicket is a widely-used open source support ticket system.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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