Software Alternatives, Accelerators & Startups

UserGuiding VS KrispCall

Compare UserGuiding VS KrispCall and see what are their differences

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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KrispCall logo KrispCall

Virtual cloud phone system for business
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

  • KrispCall Landing page
    Landing page //
    2022-07-12

KrispCall is a modern virtual cloud phone system that provides the most reliable and affordable cloud telephony service for businesses of all sizes and types.

It's integrated call contact center software with support for CRM integration, allows you to unleash a plethora of features useful for your business communication. With features like Shared Numbers, Number Porting, Interactive Voice Response (IVR), Intelligent Call Routing, Customized Greetings, Call Recording, and the most sought-after Unified Callbox, KrispCall is proving to be one of the best business phone systems.

With KrispCall, you can manage your personal, business, and corporate telephony requirements all from a single app (Web, Android, iOS). You can get global numbers instantly from more than 100 countries which allows you expand your business internationally.

A service that fits right into your pocket. Our mobile app lets you access all the features easily and helps you connect with your customers effortlessly through mobile phone.

UserGuiding

$ Details
paid Free Trial $89.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Release Date
-

KrispCall

$ Details
paid Free Trial $15.0 / Monthly
Platforms
Windows Android iOS Web Browser Google Chrome Mac OSX
Release Date
2020 September

UserGuiding features and specs

  • User Onboarding Guides: Yes
  • Hotspots: Yes
  • Onboarding Checklists: Yes
  • Knowledge Base: Yes
  • Resource Centers: Yes
  • Product Updates Page: Yes
  • In-App Surveys: Yes
  • NPS Surveys: Yes
  • User Engagement Analytics: Yes
  • User Identification: Yes
  • Audience Segmentation: Yes
  • No-code: Yes
  • Custom Attributes: Yes
  • Weekly Reporting Emails: Yes
  • Custom CSS: Yes
  • Google Analytics Integration: Yes
  • Hubspot Integration: Yes
  • Slack Integration: Yes
  • Intercom Integration: Yes
  • Mixpanel Integration: Yes
  • Multiple Team Members: Yes
  • Multiple Domains: Yes

KrispCall features and specs

  • Unified Callbox: Yes
  • Call Monitoring: Yes
  • Shared Number: Yes
  • Global Calling: Yes
  • Call Forward: Yes
  • Call Recording: Yes
  • Call Analytics and Reporting: Yes
  • Call Transfer: Yes
  • Call Conferencing: Yes
  • Telephony: Yes
  • Call Recording: Yes
  • Toll-Free Numbers (Voice, SMS &MS): Yes
  • Local Number (SMS & Voice): Yes
  • Mobile Numbers (Voice, SMS & MMS): Yes
  • National Number (Voice): Yes
  • Click to Call Widget: Yes

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

KrispCall videos

How to get a virtual phone number from KrispCall?

More videos:

  • Tutorial - How to Sign Up to KrispCall Virtual Cloud Phone System?

Category Popularity

0-100% (relative to UserGuiding and KrispCall)
User Onboarding And Engagement
Communication
0 0%
100% 100
User Engagement
100 100%
0% 0
VoIP
0 0%
100% 100

User comments

Share your experience with using UserGuiding and KrispCall. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and KrispCall

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

KrispCall Reviews

  1. Worth every penny

    I'm a small BPO business owner and I found KrispCall really easy to use. It's saved me a ton of time and it has helped me get in contact with potential customers. It's been worth every penny.

    🏁 Competitors: SnapCall, Dialpad
    👍 Pros:    Secure and easy to use|Best customer support|Great user experience
  2. Glad I found Krispcall.

    "I'm glad I found KrispCall!" We've been using them for a few months and are quite pleased with our decision to switch.

    🏁 Competitors: RingCentral, Dialpad
    👍 Pros:    Unified callbox|Ivr|Intelligent call routing|Contact tagging
    👎 Cons:    Limited integrations|Ring strategy
  3. I'm impressed with the esase of its use

    I work in a call center, and many of our clients are always from overseas. We've been using KrispCall for the last three months, and it's helped me and my team manage our department smoothly 24/7 without any call dropouts or call hold issues. It's far more convenient and user-friendly than a traditional phone system. Customer service is also very friendly and willing to assist.

    🏁 Competitors: RingCentral
    👍 Pros:    Call recording|Ivr|Smooth call transfer|Shared number|Unified callbox
    👎 Cons:    Limited intregation

Social recommendations and mentions

Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: over 3 years ago

KrispCall mentions (0)

We have not tracked any mentions of KrispCall yet. Tracking of KrispCall recommendations started around Nov 2021.

What are some alternatives?

When comparing UserGuiding and KrispCall, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

CallHippo - Easy to use Phone System with World-Class Support

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Callmama - Get cheap international calling, international virtual number, Call Mama Gives an added advantage to send message and make calls to non-user of Callmama App.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Numero eSIM - Numero eSIM is a phone-number app that makes voice and data possible anywhere in the world, for free.