Software Alternatives, Accelerators & Startups

UserGuiding VS Instabug

Compare UserGuiding VS Instabug and see what are their differences

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
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Instabug logo Instabug

The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

  • Instabug Landing page
    Landing page //
    2023-04-30

UserGuiding

$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Instabug features and specs

  • Comprehensive Bug Reporting
    Instabug allows for detailed bug and feature reports with annotated screenshots, screen recordings, and the ability to add user steps, making it easier for developers to understand the issue.
  • Crash Reporting
    Provides detailed crash reports that include the stack trace, environment conditions, and user steps leading to the crash, helping in quick identification and resolution.
  • User Feedback
    The tool offers an in-app feedback feature, enabling users to report issues or share suggestions directly within the app, thereby enhancing user engagement and improving the app.
  • Real-time Alerts
    Instabug sends real-time notifications for bugs, crashes, and feedback, ensuring that developers can quickly respond to and address issues as they arise.
  • Third-party Integrations
    Seamlessly integrates with popular tools like JIRA, Slack, GitHub, and Trello, enabling better workflow management and communication.
  • Customizable Workflows
    Provides the ability to customize workflows and automate tasks, making it easier to ensure that issues are efficiently tracked and resolved.

Possible disadvantages of Instabug

  • Cost
    Instabug can be expensive for startups and smaller teams, especially if advanced features are required or the number of users increases.
  • Learning Curve
    Some users may find that there is a learning curve to fully utilize all the features and capabilities of Instabug, which may initially slow down productivity.
  • Performance Overhead
    Integrating Instabug into an app may introduce some performance overhead, potentially impacting the app’s speed and responsiveness depending on the complexity of the app and the extent of data being captured.
  • Integration Complexity
    Setting up and integrating Instabug with other third-party tools can sometimes be complex and may require dedicated time and resources.
  • Privacy Concerns
    Users might have concerns about the extent of data Instabug collects, such as user steps and environment information, potentially leading to privacy and compliance issues.

Analysis of UserGuiding

Overall verdict

  • Overall, UserGuiding is generally well-regarded as a valuable tool for improving user onboarding processes. It is praised for its ease of use, flexibility, and effectiveness in enhancing the user experience.

Why this product is good

  • UserGuiding is designed to help businesses create interactive user onboarding experiences without needing to write code. It offers features such as product tours, guides, checklists, tooltips, and analytics to improve user engagement and facilitate better understanding of the software or platform being introduced.

Recommended for

    UserGuiding is recommended for SaaS companies, product managers, and growth teams who are looking to improve customer onboarding and engagement. It is especially beneficial for teams that lack the resources to create custom onboarding solutions from scratch, as it allows them to quickly deploy dynamic guides and tutorials with minimal technical effort.

Analysis of Instabug

Overall verdict

  • Instabug is highly recommended for mobile app developers who need a robust solution for bug tracking and performance monitoring. Its ease of use and extensive feature set make it a popular choice among developers looking to streamline the debugging process and improve app reliability.

Why this product is good

  • Instabug is widely considered a good option because it provides comprehensive bug reporting and app performance monitoring features. It caters to mobile app developers by allowing them to diagnose issues, track feedback, and improve user engagement. The platform offers detailed insights, intuitive user interfaces, and integrates seamlessly with other collaboration tools, making it a valuable asset for developers seeking to enhance their app's quality and performance.

Recommended for

  • Mobile app developers
  • QA testers
  • Product managers
  • Development teams focused on improving app performance and user experience

UserGuiding videos

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Instabug videos

In-App Feedback and Bug Reporting with Instabug | The Xamarin Show

Category Popularity

0-100% (relative to UserGuiding and Instabug)
User Onboarding And Engagement
Error Tracking
0 0%
100% 100
User Engagement
100 100%
0% 0
Exception Monitoring
0 0%
100% 100

User comments

Share your experience with using UserGuiding and Instabug. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserGuiding and Instabug

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.

Instabug Reviews

Instabug vs. Crashlytics
Don’t settle for less when it comes to your app’s quality. Make sure you are getting the right feedback at the right time. Instabug’s crash reporting and suite of other products are the best tools for the job. Get detailed information sent with your crash reports to easily diagnose and fix issues so your team can move fast and deliver a pleasant experience for your...
Source: instabug.com

Social recommendations and mentions

Based on our record, Instabug should be more popular than UserGuiding. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

Instabug mentions (3)

  • Top 10 tools for (not only) multilingual Android development
    Read more about the features and integration on the official webpage https://instabug.com/. - Source: dev.to / about 3 years ago
  • Free for dev - list of software (SaaS, PaaS, IaaS, etc.)
    Instabug — A comprehensive bug reporting and in-app feedback SDK for mobile apps. Free plan up to 1 app and 1 member. - Source: dev.to / almost 4 years ago
  • 10 COMMON MOBILE APP TESTING CHALLENGES FROM A TESTER’S PERSPECTIVE
    With more information provided in the releases provided by automated CI/CD and by utilizing mobile app performance suites like Instabug, which provide real-time insights on all aspects of a mobile app to empower mobile teams along with the feedback tools that significantly improves the testing process, the impact and root cause analyses are done in a much better-informed manner, reducing the time required to... - Source: dev.to / almost 4 years ago

What are some alternatives?

When comparing UserGuiding and Instabug, you can also consider the following products

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Sentry.io - From error tracking to performance monitoring, developers can see what actually matters, solve quicker, and learn continuously about their applications - from the frontend to the backend.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Bugsee - See video, network & logs leading up to bugs or crashes

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.