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Userflow VS Usetiful

Compare Userflow VS Usetiful and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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Userflow logo Userflow

Turbo-charge your user onboarding and convert more customers

Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
  • Userflow Landing page
    Landing page //
    2023-06-10
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

Userflow features and specs

  • Onboarding Experience
    Userflow provides an intuitive interface for creating user onboarding flows, making it easier for businesses to guide new users through their applications.
  • Customization
    It offers extensive customization options, allowing businesses to tailor the onboarding experience to fit their unique brand and user needs.
  • Ease of Use
    The platform is known for its user-friendly design, enabling even those with limited technical skills to build comprehensive onboarding processes.
  • Integration
    Userflow integrates seamlessly with various third-party tools and platforms, enhancing its functionality and adaptability.
  • Analytics
    Provides robust analytics and reporting features, helping businesses to track user engagement and the effectiveness of their onboarding flows.
  • No-code Platform
    Userflow is a no-code solution, meaning it doesn't require any coding knowledge to create and manage user onboarding processes.
  • Support and Resources
    The platform has a strong support system and a wealth of resources, including documentation and tutorials, to help users get the most out of their service.

Possible disadvantages of Userflow

  • Pricing
    Userflow can be relatively expensive compared to other onboarding tools, which might be a concern for startups and small businesses with limited budgets.
  • Learning Curve
    Despite its ease of use, there can still be a learning curve for new users to understand all the features and best practices.
  • Customization Complexity
    While customization is a strong point, it can also lead to complexity in setup and maintenance, requiring more time and effort.
  • Feature Overload
    Some users might find the abundance of features overwhelming, particularly if they only need basic onboarding functionalities.
  • Limited Free Plan
    The free plan offered by Userflow is limited, potentially restricting access to advanced features that could be essential for some businesses.
  • Dependency on Internet Connection
    As a cloud-based service, Userflow is heavily dependent on a stable internet connection, which could pose problems in areas with unreliable internet access.

Usetiful features and specs

  • Product Tours
    interactive guided tours
  • Checklists
    user onboarding checklists
  • Hotspot beacons
    pulsating elements to draw user's attention without being intrusive
  • Microsurveys
    gather user feedback seamlessly
  • Smart Tips
    contextual guidance and validation
  • Assistant widget
    customer self help
  • Easy to Set-up and use
    less than 5 min setup
  • Employee onboarding
    employee tutorials and checklist
  • Knowledge Base portal
    public self-help portal
  • Native mobile guides
    support for native mobile
  • Feature tracking
    tracking of feature adoption by user segments or individual users
  • Integrations
    connect onboarding flows to wider company operations

Analysis of Userflow

Overall verdict

  • Overall, Userflow is a strong choice for businesses looking to enhance their user onboarding experience. It provides an effective balance of ease-of-use and powerful functionality, making it a popular option among SaaS companies.

Why this product is good

  • Userflow is well-regarded for its intuitive interface for building and deploying in-app tours, onboarding sequences, and application walkthroughs without requiring extensive coding knowledge. It offers a robust suite of features that aim to enhance user engagement and improve retention by simplifying the user's learning curve within an application.

Recommended for

    Userflow is ideal for product managers, customer success teams, and growth-focused SaaS companies that need to improve user onboarding, reduce churn, and enhance user engagement through personalized, in-app guidance.

Analysis of Usetiful

Overall verdict

  • Usetiful is considered a good solution for businesses looking to optimize user onboarding and enhance the customer experience. Its features cater well to both small startups and larger organizations needing to provide seamless user guidance.

Why this product is good

  • Usetiful is a digital adoption platform designed to help users onboard, train, and guide through applications with ease. It is known for its intuitive interface, customizable onboarding flows, and interactive product tours. This tool can enhance user engagement, reduce churn, and improve the learning curve for new software users.

Recommended for

    Usetiful is recommended for product managers, customer success teams, and training departments in companies that deploy software applications and seek to improve user onboarding, reduce support requests, or boost user satisfaction and retention.

Userflow videos

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Usetiful videos

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More videos:

  • Demo - Create product tours without coding with Usetiful
  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Category Popularity

0-100% (relative to Userflow and Usetiful)

Userflow

Usetiful

User Onboarding And Engagement
33 33%
User Onboarding And Engagement
67% 67
Digital Adoption
17 17%
Digital Adoption
83% 83
User Engagement
33 33%
User Engagement
67% 67
User Experience
28 28%
User Experience
72% 72

Questions and Answers

As answered by people managing Userflow and Usetiful.

What makes your product unique?

Usetiful's answer:

  • Usetiful works with native mobile - serving clients on all of their platforms
  • Usetiful is affordable - offering a free-forever plan and scalable business offerings
  • Usetiful "just works" - supporting wide range of corner cases, including exotic Single Page Applications or iFrames
  • Usetiful is secure - not only ISO27001 certified, HIPAA and GDPR compliant. But also able to run on-premise for security-intense clients

Who are some of the biggest customers of your product?

Usetiful's answer:

-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userflow and Usetiful

Userflow Reviews

15 best user onboarding software you need to try in 2023
Taking a similar approach to UserGuiding, Userflow adds pop-ups, hotspots, checklists and other features on top of web app screens to guide the newcomer through the main product features. You must first install Useflow’s Javascript into your web app script. Thereafter, no additional coding is required.
Source: www.marketermilk.com

Usetiful Reviews

  1. Marek Albrecht
    · Portal Admin at LARP Slovakia ·
    Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. Martin Novak
    · Front end manager at Netwits Company ·
    A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Social recommendations and mentions

Based on our record, Userflow seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userflow mentions (8)

  • Launch HN: Frigade (YC W23) – Faster, better product onboarding
    Are you able to share the main differences between yourselves and Userflow (https://userflow.com/)? Watching the video looked pretty similar. - Source: Hacker News / about 2 years ago
  • Multi-Million Dollars in annual revenue with just 3 employees!
    Last week I had the opportunity of talking to another great founder. Esben Friis-Jensen is the cofounder of Userflow and his company has a multimillion-dollar annual revenue with just 3 employees. Source: almost 3 years ago
  • Looking for recommendations on what to use to create a product walk through
    I’ve just put https://userflow.com/ into our product and I love it. We are bootstrapping - they have a bootstrappers plan $100/mo, a cost for onboarding I was happy to pay. Source: about 3 years ago
  • Roast my startup: sliceloop is a platform that helps with content operations management
    A client at a digital agency I used to work for used this for onboarding new customers to an online trading platform: https://userflow.com/. Source: about 3 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    Https://userflow.com/ is pretty good. Source: about 3 years ago
View more

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

What are some alternatives?

When comparing Userflow and Usetiful, you can also consider the following products

Userpilot - Product user experience software for product & UX teams

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

Product Fruits - Boost User Engagement Without Coding

Stonly - Create interactive step-by-step guides

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