Software Alternatives, Accelerators & Startups

UseResponse VS Usedesk

Compare UseResponse VS Usedesk and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Usedesk logo Usedesk

Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Usedesk Landing page
    Landing page //
    2023-06-18

UseResponse videos

Customer Feedback & Support Software UseResponse

Usedesk videos

Разбор: Промоакция Usedesk

Category Popularity

0-100% (relative to UseResponse and Usedesk)
Customer Feedback
100 100%
0% 0
Customer Support
93 93%
7% 7
Help Desk
94 94%
6% 6
Customer Service
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Usedesk

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Usedesk Reviews

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What are some alternatives?

When comparing UseResponse and Usedesk, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendo - Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

SendBoard - Send & Receive emails in Trello, where you can collaborate and get more done. For email help desks, CRM, workflow and automation. Add the Power-Up in Trello.