Software Alternatives, Accelerators & Startups

UseResponse VS Zendo

Compare UseResponse VS Zendo and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Zendo logo Zendo

Zendo allows you to sell productized, subscription and custom services. Collaborate and collect payments. Create quotes and invoices. Eliminate multiple tools and enjoy the simplicity.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Zendo Landing page
    Landing page //
    2023-05-11

Zendo is an all-in-one software for streamlining selling services, from custom, and productized to subscriptions (soon). It helps entrepreneurs and agencies speed up their internal processes with the help of automation. Create your own workflows, automatically generate invoices, and boast a professional-looking Service Catalog, where your clients can easily make a purchase.

It's a simple and elegant solution that instead of a dashboard, proposes a chat as a center of operations, where each new client's request creates a conversation thread. It's where you send quotes, invoices, payments, and messages. Forget about switching between tabs or apps entirely and do everything in one place.

Zendo can be made your own with a variety of white-label options, from custom domain to branded colors and even your own, personalized chatbot!

Gather your team and make your business thrive in this easy-to-use, intuitive software.

UseResponse features and specs

No features have been listed yet.

Zendo features and specs

  • Clients: Unlimited
  • Client requests: Unlimited
  • Predefined services: Unlimited
  • Order forms: Unlimited
  • Custom services: Yes
  • Productized services: Yes
  • Subscriptions: Soon
  • Public Service Catalog: Yes
  • Stripe Payments: Yes
  • Bank Transfers: Yes
  • Multi-currency Support: Yes
  • Quotes: Yes
  • Invoices: Yes
  • Quote Approvals: Yes
  • Tax Support: Yes
  • Document Custom Naming Scheme: Yes
  • White-Label: Yes
  • Workflows: Unlimited
  • Custom Fields: Unlimited
  • Impersonate: Yes
  • Messages: Unlimited
  • Attachments: Unlimited
  • Message Delivery Status: Yes
  • Custom Domain: Yes

UseResponse videos

Customer Feedback & Support Software UseResponse

Zendo videos

Get 40% Of Your Team's Time Back!

Category Popularity

0-100% (relative to UseResponse and Zendo)
Customer Feedback
100 100%
0% 0
Project Management
0 0%
100% 100
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100

User comments

Share your experience with using UseResponse and Zendo. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Zendo

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Zendo Reviews

  1. Nice design, and it's quite easy to use. Nice!

  2. It’s a simple and elegant solution for those who don’t like using thousands of tools. Zendo has just the right amount of features without being overwhelming, so it’s easy to learn and incorporate into your daily business life. It also helps with keeping your communication in order, I especially liked how easy it was to find all the attachments.

    👍 Pros:    Great user experience|Price|Ease of use|Simple yet powerful and efficient tool
  3. Alex

    Thanks to the implementation, we have significantly improved and accelerated the processes in our company, the offered solution meets our needs. I feel Zen now :D

    👍 Pros:    Easy to use|Great user experience|Affordable price|Great customer support

Social recommendations and mentions

Based on our record, Zendo seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Zendo mentions (1)

  • Zendo, delivering services with peace of mind. - What do you think?
    We have just entered an early access stage with Zendo. Our tool is focused on helping businesses deliver services to their customer online. I personally have run a services company for years and have built Zendo on that knowledge. Source: over 2 years ago

What are some alternatives?

When comparing UseResponse and Zendo, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Nextcloud Hub - On-premises, enterprise collaboration solution for documents, emails, calendars and more.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oak Engage - Oak Engage is a digital workplace for enterprises that need to communicate with their workforce. Connect your teams. Engage your people.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GreenOrbit - Intranet software with everything you need, built in