Software Alternatives & Reviews

UseResponse VS Tenstars

Compare UseResponse VS Tenstars and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Tenstars logo Tenstars

Helps SaaS companies reduce their customer churn rate. Retain their more important customers, saving revenue and increasing their brand perception.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Tenstars Landing page
    Landing page //
    2021-11-12

UseResponse videos

Customer Feedback & Support Software UseResponse

Tenstars videos

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Category Popularity

0-100% (relative to UseResponse and Tenstars)
Customer Feedback
98 98%
2% 2
Customer Retention
0 0%
100% 100
Help Desk
100 100%
0% 0
Customer Success
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Tenstars

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Tenstars Reviews

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What are some alternatives?

When comparing UseResponse and Tenstars, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Raaft - Reduce SaaS churn

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Cancelo.io - Cancelo helps you save more customers with customized cancelation flows

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ProsperStack - Subscriber retention done right.