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UseResponse VS Raaft

Compare UseResponse VS Raaft and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Raaft logo Raaft

Reduce SaaS churn
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Raaft Landing page
    Landing page //
    2023-03-09

Raaft helps SaaS companies reduce churn and collect better feedback from customers.

When your subscribers hits ‘Cancel’, Raaft steps in with a no-code retention flow. You can ask subscribers why they’re leaving, and offer custom responses to get them to stick around longer. You can also collect better feedback and get higher-quality analysis to build a better product.

UseResponse features and specs

No features have been listed yet.

Raaft features and specs

  • Cancel Flows: Yes
  • Offboarding: Yes
  • Product Feedback: Yes

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Raaft videos

+ Add

Raaft Demo

Category Popularity

0-100% (relative to UseResponse and Raaft)

UseResponse

Raaft

Customer Feedback
91 91%
Customer Feedback
9% 9
Customer Retention
0 0%
Customer Retention
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Success
0 0%
Customer Success
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Raaft

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Raaft Reviews

We have no reviews of Raaft yet.
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What are some alternatives?

When comparing UseResponse and Raaft, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

ProsperStack - Subscriber retention done right.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ChurnKey - The only platform that fixes every type of churn for you.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upzelo - Upzelo helps you fight churn, increase retention and revenue through real-time data, customized offers, and better customer feedback.

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