Software Alternatives, Accelerators & Startups

UseResponse VS SmartSurvey

Compare UseResponse VS SmartSurvey and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

SmartSurvey logo SmartSurvey

Create and distribute surveys with our user-friendly yet advanced survey tool, then analyse results graphically.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • SmartSurvey Landing page
    Landing page //
    2023-10-18

UseResponse videos

Customer Feedback & Support Software UseResponse

SmartSurvey videos

The Best Survey Software? SmartSurvey Overview

Category Popularity

0-100% (relative to UseResponse and SmartSurvey)
Customer Feedback
100 100%
0% 0
Surveys
0 0%
100% 100
Help Desk
100 100%
0% 0
Form Builder
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and SmartSurvey

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

SmartSurvey Reviews

We have no reviews of SmartSurvey yet.
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What are some alternatives?

When comparing UseResponse and SmartSurvey, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Wufoo - Wufoo's HTML form builder helps you create online web forms. Use our web form creator to power your contact forms, online surveys, and event registrations.