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UseResponse VS Satmetrix

Compare UseResponse VS Satmetrix and see what are their differences

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  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Satmetrix logo Satmetrix

Satmetrix provides cloud-based customer experience management software for companies of all sizes.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Satmetrix Landing page
    Landing page //
    2023-06-27

UseResponse videos

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Customer Feedback & Support Software UseResponse

Satmetrix videos

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Category Popularity

0-100% (relative to UseResponse and Satmetrix)

UseResponse

Satmetrix

Customer Feedback
92 92%
Customer Feedback
8% 8
Surveys
0 0%
Surveys
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Satmetrix

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Satmetrix Reviews

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What are some alternatives?

When comparing UseResponse and Satmetrix, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

InMoment XI Platform - InMoment XI Platform is a best in class business engagement platform that delivers rich solutions related to the experiences of customers and employees.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confirmit Horizons - Confirmit Horizons is the next generation of CEM, delivering the first-ever built-in actionable profiling solution that dynamically gathers customer needs and expectations.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Smg360 - Smg360 is a customer experience management software that improves the customer experience.

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