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UseResponse VS Productroad

Compare UseResponse VS Productroad and see what are their differences

Freshworks Customer Service
Reimagine how you connect with prospects and customers featured
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  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Productroad logo Productroad

Build better products based on customers feedback
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Productroad Landing page
    Landing page //
    2023-08-26

UseResponse videos

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Customer Feedback & Support Software UseResponse

Productroad videos

No Productroad videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to UseResponse and Productroad)

UseResponse

Productroad

Customer Feedback
87 87%
Customer Feedback
13% 13
Help Desk
100 100%
Help Desk
0% 0
User Feedback
0 0%
User Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

Share your experience with using UseResponse and Productroad. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Productroad

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Productroad Reviews

We have no reviews of Productroad yet.
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Social recommendations and mentions

Based on our record, Productroad seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Productroad mentions (2)

  • I made a side project that helps your side projects
    Check out productroad.com, it's free for indie makers. And if you need any additional features, create a request, I use my own product for development. Source: about 2 years ago
  • What is the best Canny alternative ?
    Try https://productroad.com. It has similar UX, 90% of Canny features, but pricing is much much better. Source: about 2 years ago

What are some alternatives?

When comparing UseResponse and Productroad, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Acute - Acute helps you collect and make sense of your customer feedback, and figure out what to build next.

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