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UseResponse VS Acute

Compare UseResponse VS Acute and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Acute logo Acute

Acute helps you collect and make sense of your customer feedback, and figure out what to build next.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Acute Landing page
    Landing page //
    2020-04-11

Acute makes it easy for your users to make feature requests directly inside your product, without having to leave the page they’re on or sign up for a different service.

With Acute you can plan, prioritize, and back your product decisions with actual data while keeping your customers in the loop.

UseResponse features and specs

No features have been listed yet.

Acute features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Integrations: Yes
  • Feedback widget: Embeddable feedback widget

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Acute videos

+ Add

Acute Kidney Injury (Acute Renal Failure) Nursing NCLEX Review Management, Stages, Pathophysiology

More videos:

  • Review - Acute Glomerulonephritis Nursing (Poststreptococcal) | Nephritic Syndrome NCLEX Review
  • Review - Acute Gallbladder - CRASH! Medical Review Series

Category Popularity

0-100% (relative to UseResponse and Acute)

UseResponse

Acute

Customer Feedback
79 79%
Customer Feedback
21% 21
Help Desk
100 100%
Help Desk
0% 0
User Feedback
72 72%
User Feedback
28% 28
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Acute

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Acute Reviews

  1. Acute is a combination of Canny and Productboard but with embeddable feedback widgets
    🏁 Competitors: Canny, productboard
    👍 Pros:    Embeddable feedback widget|No signup for posting feedback|Friendlier price|Prioritization framework
    👎 Cons:    Doesn't have multiple boards

What are some alternatives?

When comparing UseResponse and Acute, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nolt - A fast & beautiful way to collect user feedback

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Upvoty - User feedback in 1 simple overview 🔥

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