Software Alternatives & Reviews

UseResponse VS ProductBoard Customer Feedback Portal

Compare UseResponse VS ProductBoard Customer Feedback Portal and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ProductBoard Customer Feedback Portal logo ProductBoard Customer Feedback Portal

Share feature plans and collect feedback at scale for free
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • ProductBoard Customer Feedback Portal Landing page
    Landing page //
    2023-08-26

UseResponse videos

Customer Feedback & Support Software UseResponse

ProductBoard Customer Feedback Portal videos

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Category Popularity

0-100% (relative to UseResponse and ProductBoard Customer Feedback Portal)
Customer Feedback
84 84%
16% 16
Help Desk
100 100%
0% 0
User Feedback
73 73%
27% 27
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and ProductBoard Customer Feedback Portal

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

ProductBoard Customer Feedback Portal Reviews

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What are some alternatives?

When comparing UseResponse and ProductBoard Customer Feedback Portal, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Customer Feedback Portal - Ask customers what you should build next

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Feedback Fish - Collect feedback & make your customers happy.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.