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UseResponse VS Product Pains

Compare UseResponse VS Product Pains and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Product Pains logo Product Pains

Giving users a louder voice to help teams build better products.
  • UseResponse Landing page
    Landing page //
    2023-10-10
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UseResponse videos

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Customer Feedback & Support Software UseResponse

Product Pains videos

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Category Popularity

0-100% (relative to UseResponse and Product Pains)

UseResponse

Product Pains

Customer Feedback
95 95%
Customer Feedback
5% 5
Help Desk
95 95%
Help Desk
5% 5
Customer Support
100 100%
Customer Support
0% 0
User Feedback
92 92%
User Feedback
8% 8

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Product Pains

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Product Pains Reviews

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What are some alternatives?

When comparing UseResponse and Product Pains, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

idea.informer - Idea Informer is a idea forum similar to uservoice or getsatisfaction.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HunchBuzz - Idea/Innovation Management software for Companies, Government, Education, NGO's.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

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