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UseResponse VS ProdCamp

Compare UseResponse VS ProdCamp and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

ProdCamp logo ProdCamp

An all-in-one tool for User feedback managment, public roadmap, feature voting board, changelog.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • ProdCamp Landing page
    Landing page //
    2023-04-03

ProdCamp offers an all-in-one feedback platform for product teams. - Collect feedback from multiple sources: Email, Intercom, feature voting portal, Feedback widget, Public roadmap, Net Promoter Score, Google Chrome extension, API, etc. - Analyze feedback - Prioritize customer feedback with requests count/value framework, priority score, RICE, or prioritization matrix. - Send to Jira or Gitlab for development team to work on it. - Notify customers when shipping an update: Send automated emails, publish updates to your changelog (both, on a standalone page as well as embeddable to your web app).

UseResponse features and specs

No features have been listed yet.

ProdCamp features and specs

  • Public roadmap: Yes
  • Feature Voting Portal: Yes
  • Customer Feedback Widget: Yes
  • Changelog: Yes
  • NPS (Net Promoter Score): Yes
  • Slack integration: Yes
  • Jira Integration: Yes
  • GitLab integration: Yes
  • Salesforce Integration: Yes
  • Intercom integration: Yes
  • Chrome Extension: Yes

UseResponse videos

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Customer Feedback & Support Software UseResponse

ProdCamp videos

No ProdCamp videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to UseResponse and ProdCamp)

UseResponse

ProdCamp

Customer Feedback
88 88%
Customer Feedback
12% 12
Help Desk
100 100%
Help Desk
0% 0
User Feedback
0 0%
User Feedback
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and ProdCamp

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

ProdCamp Reviews

We have no reviews of ProdCamp yet.
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What are some alternatives?

When comparing UseResponse and ProdCamp, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

productboard - Beautiful and powerful product management.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Feedback Fish - Collect feedback & make your customers happy.

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