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UseResponse VS OpenSupports

Compare UseResponse VS OpenSupports and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

OpenSupports logo OpenSupports

Simple open source ticket system with user system and modern design.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • OpenSupports Landing page
    Landing page //
    2021-10-22

UseResponse videos

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Customer Feedback & Support Software UseResponse

OpenSupports videos

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How To install OpenSupports on CentOS Linux 7.4

Category Popularity

0-100% (relative to UseResponse and OpenSupports)

UseResponse

OpenSupports

Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
87 87%
Help Desk
13% 13
Customer Support
86 86%
Customer Support
14% 14
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and OpenSupports

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

OpenSupports Reviews

We have no reviews of OpenSupports yet.
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What are some alternatives?

When comparing UseResponse and OpenSupports, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

osTicket - osTicket is a widely-used open source support ticket system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zammad - The Zammad - Help Desk and Ticket System - Community Page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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