UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Visible Intelligence - Visible Intelligence is a comprehensive social media monitoring, analytics, and engagement platform.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
RepRevive - RepRevive is online reputation management software.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SocialDefender - Monitor your brand mentions in real time. Social Defender empowers you to track, monitor & manage your social media presence. Sign up & get a free account today.