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UseResponse VS Matter

Compare UseResponse VS Matter and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Matter logo Matter

Create a feedback-focused culture in Slack with Matter!
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Matter Landing page
    Landing page //
    2023-05-10

Recognize team members with Kudos, rewards, and feedback in Slack.

Matter is: - Free Forever - Easy Set Up - Unlimited Members - No Credit Card Required

Start #FeedbackFriday today!

UseResponse videos

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Customer Feedback & Support Software UseResponse

Matter videos

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Matter Compilation: Crash Course Kids

More videos:

  • Review - What's Matter? - Crash Course Kids #3.1
  • Review - Matter | Review in 2 Minutes

Category Popularity

0-100% (relative to UseResponse and Matter)

UseResponse

Matter

Customer Feedback
100 100%
Customer Feedback
0% 0
Productivity
0 0%
Productivity
100% 100
Help Desk
100 100%
Help Desk
0% 0
Slack
0 0%
Slack
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Matter

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Matter Reviews

We have no reviews of Matter yet.
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What are some alternatives?

When comparing UseResponse and Matter, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Kaapi - Build happy, high-performing remote teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Feedback Fish - Collect feedback & make your customers happy.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Lucky Carrot - Make your employees super engaged, recognized, & appreciated

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