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UseResponse VS KISSinsights

Compare UseResponse VS KISSinsights and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

KISSinsights logo KISSinsights

Give customers a way to tell you what they need. Get real-time feedback from your customers on your website, free.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • KISSinsights Landing page
    Landing page //
    2023-04-29

UseResponse videos

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Customer Feedback & Support Software UseResponse

KISSinsights videos

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Category Popularity

0-100% (relative to UseResponse and KISSinsights)

UseResponse

KISSinsights

Customer Feedback
96 96%
Customer Feedback
4% 4
Help Desk
100 100%
Help Desk
0% 0
Feedback
91 91%
Feedback
9% 9
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and KISSinsights

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

KISSinsights Reviews

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What are some alternatives?

When comparing UseResponse and KISSinsights, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FEEDBACKdeck - FEEDBACKdeck brings to WordPress, a gorgeous way to capture user feedback.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survicate - Collect feedback on your website and find out more about your visitors.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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