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UseResponse VS Helprace

Compare UseResponse VS Helprace and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Helprace Landing page
    Landing page //
    2021-10-03

UseResponse videos

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Customer Feedback & Support Software UseResponse

Helprace videos

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Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Category Popularity

0-100% (relative to UseResponse and Helprace)

UseResponse

Helprace

Customer Feedback
100 100%
Customer Feedback
0% 0
Help Desk
78 78%
Help Desk
22% 22
Customer Support
78 78%
Customer Support
22% 22
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Helprace

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Helprace Reviews

We have no reviews of Helprace yet.
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What are some alternatives?

When comparing UseResponse and Helprace, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

GetSatisfaction - Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

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