Software Alternatives, Accelerators & Startups

UseResponse VS HelpNinja

Compare UseResponse VS HelpNinja and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

HelpNinja logo HelpNinja

Simple & Affordable help desk
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • HelpNinja Landing page
    Landing page //
    2023-08-27

HelpNinja

$ Details
paid Free Trial $29.0 / Monthly (3 Users)
Platforms
Browser Android iOS

UseResponse videos

Customer Feedback & Support Software UseResponse

HelpNinja videos

Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

Category Popularity

0-100% (relative to UseResponse and HelpNinja)
Customer Feedback
100 100%
0% 0
Help Desk
66 66%
34% 34
Customer Support
64 64%
36% 36
Help Desk And Ticketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and HelpNinja

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

HelpNinja Reviews

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What are some alternatives?

When comparing UseResponse and HelpNinja, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!