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UseResponse VS Grasp

Compare UseResponse VS Grasp and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Grasp logo Grasp

Make conversations count
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Grasp Landing page
    Landing page //
    2023-10-06

Grasp brings together multiple lines of communication and creates one story from all your contact moments. That's how you regain control of your customer service.

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Grasp videos

+ Add

WhatsApp customer service in Casengo

More videos:

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  • Review - Bad Movie Review: The Loreley's Grasp
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  • Review - Grasp surfskate | review

Category Popularity

0-100% (relative to UseResponse and Grasp)

UseResponse

Grasp

Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
86 86%
Customer Support
14% 14
Help Desk
90 90%
Help Desk
10% 10
CRM
0 0%
CRM
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Grasp

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Grasp Reviews

We have no reviews of Grasp yet.
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What are some alternatives?

When comparing UseResponse and Grasp, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

LivePerson - Delivering revenue, loyalty & engagement for brands using Conversational AI.

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