Software Alternatives, Accelerators & Startups

UseResponse VS LivePerson

Compare UseResponse VS LivePerson and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

LivePerson logo LivePerson

Delivering revenue, loyalty & engagement for brands using Conversational AI.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • LivePerson Landing page
    Landing page //
    2023-10-11

UseResponse videos

Customer Feedback & Support Software UseResponse

LivePerson videos

How LivePerson is Tailoring its Conversational Platform Using OpenFaaS - Simon Pelczer

More videos:

  • Review - d!talk Talk Robert LoCascio, LivePerson Inc.
  • Review - Bank of America + LivePerson + TTEC Fraud Review

Category Popularity

0-100% (relative to UseResponse and LivePerson)
Customer Feedback
100 100%
0% 0
Customer Support
68 68%
32% 32
Help Desk
85 85%
15% 15
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and LivePerson

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

LivePerson Reviews

We have no reviews of LivePerson yet.
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What are some alternatives?

When comparing UseResponse and LivePerson, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.