Software Alternatives, Accelerators & Startups

UseResponse VS GetGuru

Compare UseResponse VS GetGuru and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

GetGuru logo GetGuru

Get started for free with Guru, the powerful company wiki that cuts through chat noise to serve you the info you actually need to do your job.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • GetGuru Landing page
    Landing page //
    2023-07-24

UseResponse videos

Customer Feedback & Support Software UseResponse

GetGuru videos

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Category Popularity

0-100% (relative to UseResponse and GetGuru)
Customer Feedback
100 100%
0% 0
WiKi
0 0%
100% 100
Help Desk
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and GetGuru

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

GetGuru Reviews

12 Most Useful Knowledge Management Tools for Your Business
Additionally, GetGuru offers a browser extension for their app, allowing the users to access it even when they’re not in the database itself but browsing the web.
Source: www.archbee.com

What are some alternatives?

When comparing UseResponse and GetGuru, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Confluence - Confluence is content collaboration software that changes how modern teams work

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tettra - Tettra is a company wiki that helps teams manage and share organizational knowledge.