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UseResponse VS FreeHumans

Compare UseResponse VS FreeHumans and see what are their differences

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SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

FreeHumans logo FreeHumans

Rapidly recruit a community of engaged humans ready to provide real feedback. Reduce churn, drive engagement, and grow your business.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • FreeHumans Real Insights from Real Humans
    Real Insights from Real Humans //
    2024-03-04
  • FreeHumans Free Your Community
    Free Your Community //
    2024-03-04

Build a community for passionate customers who are ready to share their feedback, ideas, and provide insights for your business. Great for validating new ideas, market research, post-purchase feedback and more.

UseResponse videos

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Customer Feedback & Support Software UseResponse

FreeHumans videos

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Category Popularity

0-100% (relative to UseResponse and FreeHumans)

UseResponse

FreeHumans

Customer Feedback
97 97%
Customer Feedback
3% 3
Community Platform
0 0%
Community Platform
100% 100
Help Desk
100 100%
Help Desk
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and FreeHumans

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

FreeHumans Reviews

  1. I started using FreeHumans not too long ago and it solved exactly the problem I was having - which is getting consistent feedback from my audience. They make it super easy to get feedback and ideas from some of our key people. The website is really easy to use and we’ve had no issues so far.

    👍 Pros:    Easy to use|Transparent|Pricing
  2. A very good platform for engagement

    FreeHumans has great tools to gather insights, build community and share content. It's easy to set up a community and get users posting and sharing their feedback. I can post content and reach my users in seconds!

What are some alternatives?

When comparing UseResponse and FreeHumans, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Skool - Community Platform for Creators

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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