Software Alternatives, Accelerators & Startups

UseResponse VS Feedgrip

Compare UseResponse VS Feedgrip and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Feedgrip logo Feedgrip

Centralize, organize and manage customer feedback.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Feedgrip Landing page
    Landing page //
    2021-08-03

UseResponse videos

Customer Feedback & Support Software UseResponse

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Category Popularity

0-100% (relative to UseResponse and Feedgrip)
Customer Feedback
96 96%
4% 4
Help Desk
100 100%
0% 0
User Feedback
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Feedgrip

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

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What are some alternatives?

When comparing UseResponse and Feedgrip, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

AppSimilar - AppSimilar provides free service to analysis App Store Optimization (ASO), DAU, revenue & downloads, rating, reviews and so on. Various metrics help to improve your app performance, also can help keep up with your competitors’ app.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Userwish - Userwish is a SaaS web app that helps business owners build customer driven product roadmaps.