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UseResponse VS AppFollow

Compare UseResponse VS AppFollow and see what are their differences

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  2. » Videos
  3. » Reviews
  4. » Alternatives

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

AppFollow logo AppFollow

AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • AppFollow Organic dashboard
    Organic dashboard //
    2024-04-25
  • AppFollow AI replies
    AI replies //
    2024-04-25
  • AppFollow Reply to reviews
    Reply to reviews //
    2024-04-25
  • AppFollow Agent Performance
    Agent Performance //
    2024-04-25
  • AppFollow Semantic analysis
    Semantic analysis //
    2024-04-25

AppFollow is an integrated service for working with app stores. It includes tools for review management and automation, organic app performance analysis, competitor research, app performance monitoring, and more.

AppFollow makes it easy to understand and elevate your app’s reputation. We help more than 100K+ users to utilize data across the app lifecycle to build successful apps with the power of our tools: -> app performance monitor; ->user review management; -> app growth acceleration; -> AI reply to reviews; -> AI automation -> AI summaries -> review management automation; -> a vast number of integrations with Salesforce, Zendesk, Slack, Helpshift, Tableau, and more.

UseResponse

Website
useresponse.com
Pricing URL
Official UseResponse Pricing
Release Date
-
Edit details

AppFollow

Website
appfollow.io
Pricing URL
Official AppFollow Pricing
Release Date
2015 January
Startup details
Country
Finland
State
Southern Finland
City
Helsinki
Founder(s)
Anatoly Sharifulin
Employees
50 - 99
Edit details

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

AppFollow videos

+ Add

ASO Tool for Keyword Research (AppFollow Review)

More videos:

  • Review - Intro to AppFollow Review Management Tools
  • Review - AppFollow and Slack Integration for App Review Management

Category Popularity

0-100% (relative to UseResponse and AppFollow)

UseResponse

AppFollow

Customer Feedback
85 85%
Customer Feedback
15% 15
Analytics
0 0%
Analytics
100% 100
Help Desk
100 100%
Help Desk
0% 0
App Reviews
0 0%
App Reviews
100% 100

Questions and Answers

As answered by people managing UseResponse and AppFollow.

How would you describe your primary audience?

AppFollow's answer:

Customer Support Managers/ Product Managers/ Mobile Marketers/ Mobile App Developers

User comments

Share your experience with using UseResponse and AppFollow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and AppFollow

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

AppFollow Reviews

We have no reviews of AppFollow yet.
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What are some alternatives?

When comparing UseResponse and AppFollow, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

appfigures - Cross-platform app store analytics for all of your mobile apps.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Appbot - AI-powered sentiment analysis & text mining for app reviews and customer feedback. Appbot helps Product, Marketing & Support teams improve faster.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

App Annie - App Annie is a marketing analytics tool available for apps of all kinds. With App Annie, you can track sales, traffic, and a variety of other factors pertinent to monitoring an app's trajectory.

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