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UseResponse VS Client Heartbeat

Compare UseResponse VS Client Heartbeat and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Client Heartbeat logo Client Heartbeat

Our customer satisfaction software tool helps you survey customers, measure satisfaction and identify those that are unhappy.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Client Heartbeat Landing page
    Landing page //
    2022-05-04

  www.clientheartbeat.comSoftware by Client Heartbeat

UseResponse videos

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Customer Feedback & Support Software UseResponse

Client Heartbeat videos

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Category Popularity

0-100% (relative to UseResponse and Client Heartbeat)

UseResponse

Client Heartbeat

Customer Feedback
96 96%
Customer Feedback
4% 4
Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Client Heartbeat

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Client Heartbeat Reviews

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What are some alternatives?

When comparing UseResponse and Client Heartbeat, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Delighted - The fastest and easiest way to gather actionable feedback from your customers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

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