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UseResponse VS BugFeedr

Compare UseResponse VS BugFeedr and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

BugFeedr logo BugFeedr

Easily collect product feedback from your users.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • BugFeedr Landing page
    Landing page //
    2023-10-06

UseResponse videos

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Customer Feedback & Support Software UseResponse

BugFeedr videos

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Category Popularity

0-100% (relative to UseResponse and BugFeedr)

UseResponse

BugFeedr

Customer Feedback
96 96%
Customer Feedback
4% 4
Error Tracking
0 0%
Error Tracking
100% 100
Help Desk
100 100%
Help Desk
0% 0
Customer Support
100 100%
Customer Support
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and BugFeedr

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

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What are some alternatives?

When comparing UseResponse and BugFeedr, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Prowess - The simplest way to collect and leverage product feedback

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Rayfeed - Improve your product with video and audio feedback 📹🔊

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Instabug - The top apps in the world rely on Instabug for beta testing, user engagement and crash reporting.

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