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UseResponse VS Rayfeed

Compare UseResponse VS Rayfeed and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Rayfeed logo Rayfeed

Improve your product with video and audio feedback 📹🔊
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Rayfeed Landing page
    Landing page //
    2019-01-29

UseResponse videos

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Customer Feedback & Support Software UseResponse

Rayfeed videos

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Category Popularity

0-100% (relative to UseResponse and Rayfeed)

UseResponse

Rayfeed

Customer Feedback
100 100%
Customer Feedback
0% 0
User Experience
0 0%
User Experience
100% 100
Help Desk
100 100%
Help Desk
0% 0
Error Tracking
0 0%
Error Tracking
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Rayfeed

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Rayfeed Reviews

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What are some alternatives?

When comparing UseResponse and Rayfeed, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Balto - Easy feedback with screenshot / videos for your beta apps

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SessionStack - Record and replay web app issues. See them the way they happened to end users.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Video Contact Forms by Typeform - Get 10x more personal with your site's visitors from Day 1

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