Software Alternatives, Accelerators & Startups

UseResponse VS Balsamiq

Compare UseResponse VS Balsamiq and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Balsamiq logo Balsamiq

Balsamiq. Rapid, effective and fun wireframing software.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Balsamiq Landing page
    Landing page //
    2021-10-02

UseResponse videos

Customer Feedback & Support Software UseResponse

Balsamiq videos

UX Review: Balsamiq.com - Watch a Usability Expert Review Our Site!

More videos:

  • Tutorial - Balsamiq Mockups: Beginner Tutorial
  • Review - Balsamiq Wireframes for Desktop Overview (Windows)

Category Popularity

0-100% (relative to UseResponse and Balsamiq)
Customer Feedback
100 100%
0% 0
Prototyping
0 0%
100% 100
Help Desk
100 100%
0% 0
Design Tools
0 0%
100% 100

User comments

Share your experience with using UseResponse and Balsamiq. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Balsamiq

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Balsamiq Reviews

Figma Alternatives: 12 Prototyping and Design Tools in 2024
Balsamiq is a design tool that has been available since 2008. It’s easy to use and even boasts active customer service if you need help. The software is beginner-friendly, so there is no learning curve if you’re a newbie.

Social recommendations and mentions

Based on our record, Balsamiq seems to be more popular. It has been mentiond 30 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

Balsamiq mentions (30)

  • Tell HN: My Favorite Tools
    A few apps that are a joy to use: https://ia.net/writer for writing. https://usecontrast.com/ for checking contrast. https://sipapp.io/ for picking colors. https://nova.app/ for editing code. https://cleanshot.com/ for screenshots. https://getpixelsnap.com/ for measuring elements on screen. https://netnewswire.com/ for reading things via RSS. https://panic.com/transmit/ for file transfers. https://usefathom.com/... - Source: Hacker News / 6 months ago
  • Ask HN: Best UI design courses for hackers?
    I think the best practical approach for designing UIs is to download (and buy) Balsamic[0] and use that to design UIs. Cut through the nonsense of colours and pixels in the first instance and just lay things out logically and simply. [0] https://balsamiq.com. - Source: Hacker News / 6 months ago
  • Build Products that don’t SUCK
    Create a low-fidelity mockup or wireframe of your MVP using tools like Balsamiq, Sketch, or Figma. Or use an easier-to-use tool like Uizard, which also has text-to-design capabilities. Source: 10 months ago
  • Starting Design Work in a Spreadsheet
    Just for drawing mock app screens, I have found Balsamiq[0] to be pretty good (you can do a bunch of stuff with the trial version itself). Not affiliated with them in any way. [0]: https://balsamiq.com/. - Source: Hacker News / 12 months ago
  • Is there software for building out copywriting for a website?
    Balsamiq has been pretty good for me so far. It's super bare-bones so it's better for copy mockups than actual UX design. It's also a lot easier than Figma. Note that you don't have to use the default comic sans, but I do because it's funny. Source: over 1 year ago
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What are some alternatives?

When comparing UseResponse and Balsamiq, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Invision - Prototyping and collaboration for design teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Moqups - The most stunning HTML5 app for creating resolution-independent SVG mockups, wireframes & interactive prototypes for your next project

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Zeplin - Collaboration app for UI designers & frontend developers