Software Alternatives & Reviews
Register | Login

UserEcho VS Vanilla Forums

Compare UserEcho VS Vanilla Forums and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Vanilla Forums logo Vanilla Forums

Build an engaging community forum using Vanilla's modern cloud forum software.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Vanilla Forums Landing page
    Landing page //
    2023-02-03

  www.vanillaforums.comSoftware by Vanilla Forums

UserEcho videos

+ Add

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Vanilla Forums videos

+ Add

Vanilla Forums

More videos:

  • Review - Vanilla Forums: Moderation Queues
  • Review - Using Announcements in Vanilla Forums

Category Popularity

0-100% (relative to UserEcho and Vanilla Forums)

UserEcho

Vanilla Forums

Help Desk
100 100%
Help Desk
0% 0
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Customer Support
100 100%
Customer Support
0% 0
Forums
0 0%
Forums
100% 100

User comments

Share your experience with using UserEcho and Vanilla Forums. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Vanilla Forums

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Vanilla Forums Reviews

We have no reviews of Vanilla Forums yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Vanilla Forums should be more popular than UserEcho. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

Vanilla Forums mentions (3)

  • The (grim?) future of Daoist forums
    I used to use phpBB back in the day. Vanilla forums has seemed interesting to me for a while (https://vanillaforums.com/), I used HostGator back in the day (https://www.hostgator.com/). Source: about 2 years ago
  • 1password is considering a self-hosted option to store vaults
    That one seems to be built with Vanilla Forums: https://vanillaforums.com/en/. - Source: Hacker News / over 2 years ago
  • Boards.ie hamster has fallen off his wheel
    They're blaming their service provider for not working on the weekend, even though they should have been well aware of that when considering them as a service provider and should have planned their migration schedule accordingly. Source: almost 3 years ago

What are some alternatives?

When comparing UserEcho and Vanilla Forums, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

phpBB - Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

Loading...