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UserEcho VS phpBB

Compare UserEcho VS phpBB and see what are their differences

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UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

phpBB logo phpBB

Raspberry Pi. The Raspberry Pi is a cheap, credit-card sized computer. The official website uses phpBB for their discussion forums. phpBB is not affiliated with nor responsible for any of the sites listed on the showcase.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • phpBB Landing page
    Landing page //
    2023-03-23

UserEcho videos

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UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

phpBB videos

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PHPbb for Beginners - Creating a Community Forum

More videos:

  • Review - A SQL injection example using phpBB | Ars Technica

Category Popularity

0-100% (relative to UserEcho and phpBB)

UserEcho

phpBB

Help Desk
100 100%
Help Desk
0% 0
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Customer Support
100 100%
Customer Support
0% 0
Forums
0 0%
Forums
100% 100

User comments

Share your experience with using UserEcho and phpBB. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and phpBB

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

phpBB Reviews

We have no reviews of phpBB yet.
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Social recommendations and mentions

Based on our record, phpBB should be more popular than UserEcho. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago

phpBB mentions (2)

  • Best way to host a small forum?
    Excellent! Glad we could get you sorted! Hosting can be scary and it's okay to be afraid to touch things or not understand certain settings or terms. Especially if you're new. The key is to read the documentation. For your forum needs, this can be found at https://mybb.com and https://phpbb.com. Source: 5 months ago
  • Looking for resources to learn authentication and security in-depth
    You may find a current, object-oriented version of phpBB to be just the ticket. It will teach you how to structure the database, authenticate users, manage sessions and selectively display content according to user level, group membership, and other policies. Source: about 3 years ago

What are some alternatives?

When comparing UserEcho and phpBB, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

XenForo - Intuitive. Social. Engaging. Fast. XenForo brings a fresh outlook to forum software.

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