Saber might be a bit more popular than UserEcho. We know about 1 link to it since March 2021 and only 1 link to UserEcho. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: 12 months ago
Without any context I assume the product is a web-based service and you might (or might not) want users to also submit a screenshot? https://saberfeedback.com/. - Source: Hacker News / over 1 year ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Survicate - Collect feedback on your website and find out more about your visitors.