Software Alternatives, Accelerators & Startups

UserEcho VS Referral Rock

Compare UserEcho VS Referral Rock and see what are their differences

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Referral Rock logo Referral Rock

Referral Rock provides online referral marketing automation software that helps business get more customers using the network
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Referral Rock Landing page
    Landing page //
    2023-09-12

UserEcho videos

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Referral Rock videos

Referral Rock - Communicating with Visuals

More videos:

  • Review - Referral Rock Concepts
  • Tutorial - How to Use Referrals to Grow Your Business / Josh Ho, CEO & Co-Founder, Referral Rock

Category Popularity

0-100% (relative to UserEcho and Referral Rock)
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100
Customer Support
100 100%
0% 0
Tool
0 0%
100% 100

User comments

Share your experience with using UserEcho and Referral Rock. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Referral Rock

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Referral Rock Reviews

9 SparkLoop Alternatives for Rapid Newsletter Growth
With Referral Rock, you can launch email campaigns to encourage retention and give out different types of rewards such as cash, gift cards, and coupons.
Source: viral-loops.com

Social recommendations and mentions

Based on our record, UserEcho seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: about 1 year ago

Referral Rock mentions (0)

We have not tracked any mentions of Referral Rock yet. Tracking of Referral Rock recommendations started around Mar 2021.

What are some alternatives?

When comparing UserEcho and Referral Rock, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PartnerStack - GrowSumo helps growing companies increase sales, signups, and leads through partnerships Whether you're starting fresh, migrating a partner program, or ready for hyper-growth - we're ready, are you?

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Invite Referrals - Invite Referrals is the simplest tool to design and launch customer referral campaigns.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Impact - Impact Partnership Cloud is an affiliate marketing tool that helps businesses to manage the entire lifecycle of partnerships from recruitment to incentivization.