Software Alternatives, Accelerators & Startups

UserEcho VS Impact

Compare UserEcho VS Impact and see what are their differences

UserEcho logo UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Impact logo Impact

Impact Partnership Cloud is an affiliate marketing tool that helps businesses to manage the entire lifecycle of partnerships from recruitment to incentivization.
  • UserEcho Landing page
    Landing page //
    2021-10-22
  • Impact Landing page
    Landing page //
    2023-07-22

Impact

Website
impact.com
$ Details
-
Platforms
-
Release Date
2008 January
Startup details
Country
United States
State
California
Founder(s)
Lisa Riolo
Employees
250 - 499

UserEcho videos

UserEcho and min.us video review.avi

More videos:

  • Review - UserEcho editor extended with new features

Impact videos

I caved and tried Genshin Impact...

More videos:

  • Review - Best Impact Driver? DeWalt vs Milwaukee vs Makita vs Bauer! Let's find out!
  • Review - Genshin Impact Review

Category Popularity

0-100% (relative to UserEcho and Impact)
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100
Customer Support
100 100%
0% 0
Tool
0 0%
100% 100

User comments

Share your experience with using UserEcho and Impact. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserEcho and Impact

UserEcho Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserEcho is a software solution that offers a number of different tools including feedback, knowledge base, forum, helpdesk and livechat. Similar to GetSatisfaction, UserEcho also offers a voting system which enables you to determine what your customers like and don’t like. With this customer feedback tool, there is also the option for your visitors to send private requests...
Source: mopinion.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Your customers are telling you what new features they'd like to see and what bugs need fixed every time they send you a support ticket. Whether they directly ask for it, or just mention a problem that bug or lack of feature is causing, each support ticket should be a vote, a reminder that you should get this fixed. UserEcho helps you keep that in focus.
Source: zapier.com

Impact Reviews

We have no reviews of Impact yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Impact should be more popular than UserEcho. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserEcho mentions (1)

  • I work for a large non profit and I have been tasked with creating and managing a guide for the community. I cannot or the life of me find a easy format to do this weather it be word or google sheets, any thoughts on what is the best online platform to create and manage a community resource guide?
    The nonprofit I work at uses https://userecho.com/ as a help forum and knowledge base. It's very inexpensive, easy to use, and has served us well. Source: about 1 year ago

Impact mentions (10)

  • Just launched a SaaS, how do I find affiliates?
    There are plenty of affiliate platforms. I use impact.com and I pay $500 a month plus initial setup fee. I offer 50% commission so I got over 200 partners who applied to help me sell my compliance software. I didn't have to do any leg work to have them come to me, which is nice. Source: 7 months ago
  • ClickBank Feels Dirty
    Otherwise, you can use CJ or impact.com, they are good ones as well. Source: about 1 year ago
  • Best websites for small businesses to get quality affiliates?
    Thanks but is it impact.com? If so, it says to talk with sales (no prices listed), usually meaning it's quite expensive haha. Source: about 1 year ago
  • How do I get a promo code like Bill1234 from AirAlo - is it still a thing?
    I am affiliate and I get paid in USD, so was wondering if this promo code is an affiliate thing? It looks like its just to get credits for a person account not actually money paid via impact.com affiliate website right ? Source: over 1 year ago
  • Why no mobile app promo code
    I am still looking for a way to generate a promo code on the impact.com affiliate website for mobile users. Sure I have a URL but I need a promo code - email AirAlo and no reply. I need a way to get an affiliate sale with user of the AirAlo mobile app NOT from the website! Source: over 1 year ago
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What are some alternatives?

When comparing UserEcho and Impact, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PartnerStack - GrowSumo helps growing companies increase sales, signups, and leads through partnerships Whether you're starting fresh, migrating a partner program, or ready for hyper-growth - we're ready, are you?

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LeadsPedia - LeadsPedia is a web-based performance marketing platform that allows businesses to keep all the data on a single platform that can easily be accessible to anyone.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Talon.One - Talon.One is the world's most flexible Promotion Engine.