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Userdeck VS UseResponse

Compare Userdeck VS UseResponse and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Userdeck logo Userdeck

Copy. Paste.Customer support. Embedded support software for your website

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • Userdeck Landing page
    Landing page //
    2021-10-09
  • UseResponse Landing page
    Landing page //
    2023-10-10

Userdeck videos

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UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to Userdeck and UseResponse)

Userdeck

UseResponse

Customer Support
9 9%
Customer Support
91% 91
Customer Feedback
0 0%
Customer Feedback
100% 100
Help Desk
7 7%
Help Desk
93% 93
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Userdeck and UseResponse

Userdeck Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing Userdeck and UseResponse, you can also consider the following products

Ticksy - Simple, beautiful customer support.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

HelpNinja - Simple & Affordable help desk

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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