Software Alternatives & Reviews

UserBob VS Smartlook

Compare UserBob VS Smartlook and see what are their differences

UserBob logo UserBob

Provides affordable remote user testing.

Smartlook logo Smartlook

Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.
  • UserBob Landing page
    Landing page //
    2023-06-23
  • Smartlook Landing page
    Landing page //
    2023-08-22

Smartlook is a qualitative analytics solution for web and mobile helping over 250,000 businesses of all sizes and industries answer the “whys” behind users’ actions — why do users churn, or why aren’t they using a feature, or why are they skipping onboarding? Now you can eliminate the guesswork.

With a unique feature set, Smartlook gives you a way to finally understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, and heatmaps give you mass data about where most people click and scroll. Automatic event tracking lets you know how (and how often) your visitors do specific things, while conversion funnels take those events and show you how much success you're having with conversions.

Started in 2016, Smartlook has grown into a complete solution for qualitative analytics, making guesswork a thing of the past. Stop wondering why, and start getting answers today.

UserBob videos

Tutorial for doing UserBob training HIT on mturk.com

More videos:

  • Tutorial - How to do the UserBob training HIT on mturk.com
  • Review - Sample $2 usability test using userbob.com

Smartlook videos

Smartlook - Get an insider look

More videos:

  • Review - Join the TurboTax SmartLook Team
  • Review - With TurboTax SmartLook, You're Never Alone

Category Popularity

0-100% (relative to UserBob and Smartlook)
User Experience
100 100%
0% 0
Web Analytics
0 0%
100% 100
Usability Testing
100 100%
0% 0
Analytics
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserBob and Smartlook

UserBob Reviews

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Smartlook Reviews

Top 10 CRO Tools to Boost Conversions for Free in 2023
Smartlook is one of the conversion optimization tools that claim to increase traffic rate, and, eventually, your web conversions. It offers key features like event tracking, session replays, heatmaps, and funnels.
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
The second Hotjar alternative on our list is Smartlook. As a marketing analytics tool, Smartlook seems to provide its users with session recordings of visitors and allows them to create heatmaps and add events to funnels.
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
As you can see, this client complains that he could not cancel his subscription on Smartlook, even after he decided to not use his package anymore. That is, Smartlook charged him despite the fact that he had removed the service. Moreover, he did not get any response from the Smartlook support team.
10 Best Google Analytics Alternatives (Free & Paid)
Want an analytics tool to analyze your mobile app? Smartlook is a behavioral analytics tool for websites and mobile app that can track visitors’ activities across devices. As you know, understanding customer behavior is beyond just looking at raw numbers, which GA offers.
The Top 10 Website Session Recording Tools for 2022
Smartlook keeps track of user activity on websites and in mobile apps. It is software made to capture user screen recordings on your websites. You can watch what website visitors click, type into form fields, where they spend the most time, and how they navigate through each page of your website with the Smartlook session recording software.

Social recommendations and mentions

Based on our record, UserBob should be more popular than Smartlook. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserBob mentions (5)

  • Ask HN: Why is there no API for testers on demand?
    I've seen platforms that will review your website and record a video of it. It's not realtime. I think for realtime, always available it would cost more than $100. https://userbob.com/ https://www.userfeel.com/ https://www.fiverr.com/romanruzin/review-your-website-and-record-a-video. - Source: Hacker News / 9 months ago
  • As a requester for usability testing can I autocapture browser version?
    If you wanted to contract the usabilty testing out, check out userbob.com, they may be able to collect that info as well. Source: almost 2 years ago
  • Top Usability or UI/UX Testing Tools and Tips of 2021
    Userbob.com provides a very affordable remote user testing service. They recruit users to try out your app or website and record a video of their experience. It's similar to usertesting.com at a fraction of the cost. Source: almost 3 years ago
  • Requester: Trying to set up user testing with screen recording HIT
    Yes, we see a lot this type of work from https://userbob.com/. Source: almost 3 years ago
  • Any online courses with advanced topics on Google Ads and/or Facebook Ads? I want to learn the hard stuff!
    I've used User Bob for affordable video feedback from regular folks. Source: about 3 years ago

Smartlook mentions (2)

What are some alternatives?

When comparing UserBob and Smartlook, you can also consider the following products

UserTesting.com - Usability testing has never been easier. Get videos of real people speaking their thoughts as they use websites, mobile apps, prototypes and more!

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Userbrain - Easy, fast, and affordable user testing for websites and prototypes.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

UserTest.io - User testing made simple. High-quality, affordable user testing solutions from real users, here in the UK. Improve your usability!

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.