Software Alternatives, Accelerators & Startups

UserBit VS Frill

Compare UserBit VS Frill and see what are their differences

UserBit logo UserBit

A full-stack qualitative research platform for UX & product teams.

Frill logo Frill

A better way to collect customer feedback
  • UserBit Landing page
    Landing page //
    2021-10-04

UserBit is a real-time collaborative platform of tools that helps UX and product teams better understand business and customer needs. It lets you: Organize - interviews, feedback, audio, video, and notes. Synthesize - powerful qualitative analysis features like tagging, affinity diagrams, word clouds, and more. Leverage UX tools - easily create and share personas, journey maps, visual sitemaps and even case-study reports.

  • Frill Landing page
    Landing page //
    2023-08-20

UserBit

$ Details
freemium $60.0 / Monthly (5 Projects)

Frill

Website
frill.co
$ Details
freemium $25.0 / Monthly (100 active user ideas)

UserBit features and specs

  • Unlimited team members: Yes
  • Interview management: Yes
  • Tagging & analysis: Yes
  • Survey data analysis: Yes
  • Insights & reporting: Yes
  • Notes & media: Yes

Frill features and specs

No features have been listed yet.

UserBit videos

UserBit - UX design & Collaboration Platform

More videos:

  • Review - UserBit - UX Research and Collaboration Platform

Frill videos

Frill review | Collect Your Customer Feedback

More videos:

  • Review - LA Colors Nail Frill review
  • Review - Bass Fishing Review Chasebaits Frill Seeker Wakebait

Category Popularity

0-100% (relative to UserBit and Frill)
User Experience
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Design Tools
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserBit and Frill

UserBit Reviews

We have no reviews of UserBit yet.
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Frill Reviews

  1. Easy to embed and customize

    We are using Frill to collect user feedback and feature requests, as well as post announcements about new feature updates to our users.

    I love how easy it was to connect Frill with our own system, including SSO support for seamless users authentication. We also integrated the Frill widget right into our product user's dashboard so it's easy to distribute announcements and collect new feature ideas this way.

    One of the most satisfying product experiences I've had with a tool for our business. Their customer support is top-notch as well.

    🏁 Competitors: Nolt, Upvoty
    👍 Pros:    Inexpensive|Customizable|Fast|Great customer support|Well designed
  2. Best one!

    Frill is thoughtfully designed and simple to use while offering a complex and powerful level of customizability. It integrates seamlessly into our web app and has become a crucial part of the feedback loop with our customers

    🏁 Competitors: Canny

Social recommendations and mentions

Based on our record, UserBit should be more popular than Frill. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserBit mentions (4)

  • Chooseing a UX analysis and repositrory tool, UXBit, Dovetail and Great Question are on the shortlist - whats your thoughts?
    I believe they meant https://userbit.com/. Source: about 2 years ago
  • Tools for organizing and understanding Customer Interview notes better?
    Userbit has interview management that offers exactly what you described. Click on a question, see all answers one below the other (cross-case analysis). Create insights, see/present/share all insights together, etc. Source: almost 3 years ago
  • What is the new tool for Spring 2021?
    My vote for https://userbitapp.com/ , for good analysis of... stuff. Source: about 3 years ago
  • Tools to automate analysis of interview notes?
    Automated tagging is a very difficult problem to solve for unless you provide a lot of preconfigured rules etc. However something like userbit can help you get there with features like bulk-tagging, etc. You can also split interviews by questions so you can do the analysis question by question. Source: about 3 years ago

Frill mentions (2)

What are some alternatives?

When comparing UserBit and Frill, you can also consider the following products

Dovetail - Mobile Cloud-Based Dental Software

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Condens.io - Make storing, analyzing and sharing all UX research data easier, faster and more enjoyable.

Upvoty - User feedback in 1 simple overview 🔥

EnjoyHQ - A customer research platform for product teams

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!