Software Alternatives & Startups
Register | Login

Userback VS Capture.dev

Compare Userback VS Capture.dev and see what are their differences

Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Userback Collect user feedback
Rating
0 reviews
Pricing
Freemium Free trial
Alternatives Is it good?
Capture.dev

Capture everything developers need to fix bugs in a single click. Annotate issues directly on your website and send to Slack, Linear, Jira, Trello and more.

Capture.dev Landing page
Rating
0 reviews
Pricing
Paid Free trial €8.99 / Monthly (Unlimited bug reports)
Alternatives Is it good?
Seranova
Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount. sponsored

Which is more popular?

Based on our record, Userback seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 16

Base details

Website, pricing, platforms and company facts side by side.

Userback
Capture.dev
Website userback.io capture.dev
Pricing
Freemium Free trial Official pricing
Paid Free trial €8.99 / Monthly (Unlimited bug reports) Official pricing
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari +5
Browser Google Chrome
Company Startup from Australia · 10 - 19 employees Startup from the United Kingdom · 1 - 9 employees · 2024
Listed in
Visual Feeback Visual Bug Reports Customer Feedback Usability Testing User Feedback Management Website Screenshots Design Collaboration Session Recording Forms And Surveys +6
Bug And Issue Tracking Bug Trackers Visual Bug Reports Bug Reporting +1

About Userback and Capture.dev

In their own words, as submitted to SaaSHub.

Userback
Capture.dev

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that...

Read more about Userback

Capture.dev is a bug reporting widget for the web that takes the pain out of reporting bugs and giving feedback. It auto-captures all the technical details developers need, so your team can spend less time debugging and more time fixing. Spotted a bug? Open the Capture widget and create a...

Read more about Capture.dev

Features and specs

What each product offers, as listed by its team.

Userback 14 features
Capture.dev 5 features
  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys
  • Annotations
    Add your feedback directly on your website with marker-style annotations.
  • Multi-device support
    Works from any browser or device, including on mobile
  • AI summaries
    Summarise technical logs with AI to understand issues at a glance
  • Auto-capture
    Automatically captures technical info, like console logs, environment, and network requests, required by engineers for debugging.
  • Video feedback
    Add loom style video and audio feedback without leaving your site

Analysis

An editorial look at what each product does well and who it suits.

Userback
Capture.dev

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Overall verdict

  • Capture.dev is a solid, developer-friendly screenshot and website capture API that delivers reliable, high-quality results with straightforward integration, making it a good choice for teams needing programmatic screenshots.

Why this product is good

  • Offers a simple, well-documented API that's easy to integrate into applications and workflows
  • Produces high-quality, accurate screenshots of web pages including full-page and element-specific captures
  • Supports customization options like viewport size, delays, blocking ads, and rendering dynamic content
  • Reliable performance with caching options to reduce costs and improve speed
  • Handles modern JavaScript-heavy websites and dynamic content effectively
  • Competitive pricing with flexible plans suitable for various usage levels

Recommended for

  • Developers building applications that need automated website screenshots
  • SaaS products requiring website preview or thumbnail generation
  • Teams monitoring website changes or archiving web pages
  • Marketing and SEO tools needing visual page captures
  • Startups and businesses wanting a scalable screenshot solution without maintaining their own infrastructure

Videos

Walkthroughs and reviews on video.

Userback 1 video + Add
Capture.dev 1 video + Add

Userback Explainer Video

Capture.dev AI Review: 7 CRUCIAL Things You Need To Know (Best Just Released AI Software)

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Userback
Capture.dev
100% 100%
Customer Feedback
0% 0%
0% 0%
Bug Trackers
100% 100%
89% 89%
Visual Bug Reports
11% 11%
100% 100%
User Feedback
0% 0%

Questions & Answers

As answered by people managing Userback and Capture.dev.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Capture.dev's answer:

  • Runs on any website, in any browser, so you can capture bugs from anywhere (including mobile devices)
  • AI summaries of technical logs make it easy for engineers to understand and prioritise issues at a glance
  • Automatically send bug reports to tools like Slack, Linear, Jira, Trello and more

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

Share your experience with using Userback and Capture.dev. For example, how are they different and which one is better?

Log in or Post with

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Userback 3 mentions
Capture.dev 0 mentions
  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one... Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The... Source: about 4 years ago

Tracking Capture.dev since Dec 2024.

Alternatives to Userback and Capture.dev

When comparing Userback and Capture.dev, you can also consider the following products.

Loading...