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User Insights VS UseResponse

Compare User Insights VS UseResponse and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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User Insights logo User Insights

Get real user feedback on, well, anything.

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
  • User Insights Landing page
    Landing page //
    2022-04-05
  • UseResponse Landing page
    Landing page //
    2023-10-10

User Insights videos

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Introduction to Profile Manager - Reviewing User Insights in the People Tab

UseResponse videos

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Customer Feedback & Support Software UseResponse

Category Popularity

0-100% (relative to User Insights and UseResponse)

User Insights

UseResponse

Customer Feedback
10 10%
Customer Feedback
90% 90
User Feedback
100 100%
User Feedback
0% 0
Help Desk
0 0%
Help Desk
100% 100
User Experience
100 100%
User Experience
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare User Insights and UseResponse

User Insights Reviews

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UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

What are some alternatives?

When comparing User Insights and UseResponse, you can also consider the following products

Canny for Intercom - Capture feedback from people in Intercom

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

RealEye - Online Research Platform with Webcam Eye-Tracking.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upvoty - User feedback in 1 simple overview 🔥

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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