Software Alternatives & Reviews

User.com VS SoGoSurvey

Compare User.com VS SoGoSurvey and see what are their differences

User.com logo User.com

A marketing automation platform to enhance personalized communication and streamline business processes. Improve sales, customer success, and marketing processes with a single automation tool.

SoGoSurvey logo SoGoSurvey

SoGoSurvey offers customer experience, employee engagement, and survey solutions for large enterprises, small businesses, nonprofits, and individuals.
  • User.com Landing page
    Landing page //
    2020-02-13

User.com is an all-in-one Marketing Automation platform aimed at boosting engagement and improving conversion by using a single data source for your customers. Reach clients through a wide range of communication channels: email, live chat, chatbot, push notifications, dynamic page content, and many more - all available in one place.

Interested in Marketing Automation? Get access to our Free 14-day trial with no upfront payment.

We offer various integrations - Easily connect to Google Tag Manager, Zapier, Segment, Google Analytics, Wordpress, Magento, PrestaShop, JavaScript, CSV, Gmail, Freshmail, Email Labs, plus a range of many more! For a full list, see our integrations page for more information.

As a real-time customer and user engagement tool for small and large businesses alike, User.com is designed to maximize conversion rates and grow user satisfaction.

With intuitive drag & drop tools, you can build marketing automation processes, marketing campaigns and create automated action paths that will continuously engage your customers. Use Triggers, Conditions, and Actions to deliver personalized messages to your users at the right time.

  • SoGoSurvey Landing page
    Landing page //
    2023-07-27

SoGoSurvey is an enterprise feedback management platform that seamlessly automates data collection and analysis. From designing and distributing a questionnaire to analysis and recommendations, the SoGoSurvey platform does everything with ease and at a level of sophistication that’s rare in the industry.

SoGoSurvey sets itself apart from competitors through its consistently high user ratings, second-to-none reporting engine, industry-leading data security, and best-in-class, 24/7 customer support.

User.com

Website
user.com
Pricing URL
-
$ Details
paid Free Trial
Platforms
Browser Cloud
Release Date
2015 January

SoGoSurvey

$ Details
freemium $25.0 / Monthly (Free trials and free plans are also available!)
Platforms
Windows Linux Android iPhone Mac OSX Web Windows Phone Browser
Release Date
-

User.com features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Integrations: Yes
  • Analytics and Reporting: Yes
  • Easy to Set-up and use: Yes

SoGoSurvey features and specs

No features have been listed yet.

User.com videos

Marketing Automation Software | User.com Overview

More videos:

  • Review - The Startup Branding Journey at User.com

SoGoSurvey videos

6 Benefits of a Stellar Customer Review Strategy | SoGoSurvey

More videos:

  • Review - Improving Performance Reviews, Part I | SoGoSurvey
  • Review - Online Reviews Heat Up Summer Business | SoGoSurvey

Category Popularity

0-100% (relative to User.com and SoGoSurvey)
Customer Support
100 100%
0% 0
Surveys
0 0%
100% 100
Business & Commerce
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

Share your experience with using User.com and SoGoSurvey. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare User.com and SoGoSurvey

User.com Reviews

"Pay 880$ per month" - Intercom
User.com seems expensive. Only makes sense if you run a biz with high price point / few profiles stored in your CRM. Def also doesn’t work for b2c for the same reason. I usually try to avoid solutions that price based on number of contacts (ditto ESPs).
The 36 Best Marketing Automation Tools to Use in 2020
User.com is a new player in the marketing automation field that started as a customer messaging platform, but now it does a lot more than that. User.com is an affordable alternative to the big guys like Intercom and Active Campaign that offers:
Source: encharge.io

SoGoSurvey Reviews

15 Best SurveyMonkey Alternatives in 2022
Association for Utah Community Health (AUCH) used SoGoSurvey to design surveys and uncover people’s needs. Despite having an in-house team of developers, they needed a survey tool to create surveys in real-time.
Source: qualaroo.com
12 Best SurveySparrow Alternatives With Pricing and Features
With SoGoSurvey now, they do not face such problems. In the words of Shelly Philips, the Data Resources Coordinator, “SoGoSurvey was way ahead of the competition in the top slot with the second contender much further down…Its reporting capabilities varied, and advanced question types and easy customization were especially important to AUCH.”
Source: qualaroo.com
7 Great Survey Software Alternatives to SurveyMonkey
SoGoSurvey’s distribution module lets you share surveys through email or social media. You can also track response engagement. The software analyzes data in real-time and creates customizable reports. SoGoSurvey’s reporting module offers 18 types of reports.

What are some alternatives?

When comparing User.com and SoGoSurvey, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Google Forms - Simple web forms from Google.