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TrueReview.co VS Birdeye

Compare TrueReview.co VS Birdeye and see what are their differences

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TrueReview.co logo TrueReview.co

Easiest way to request reviews for any website, receive direct customer feedback and reduce negative reviews!

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business
  • TrueReview.co Landing page
    Landing page //
    2023-07-24

TrueReview - One-stop Solution for requesting reviews Grow your business with ease using TrueReview that connects with your favorite CRM software to automatically requests reviews and direct feedback from the customers. TrueReview is your one-stop solution for everything ranging from review requests to collecting feedback via surveys. TrueReview aims to help businesses of all sizes by offering various tools to help request reviews for any website.

  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

TrueReview.co features and specs

  • Requesting reviews made easy: TrueReview assists users in getting more reviews with email and SMS invitations to customers. It enables you to create a customized message with your business logo to be sent to the customers for their feedback. Every message has a custom link to write a review on the websites you want.
  • Send bulk requests: TrueReview has made it easier for its users to send bulk review requests at one click. The CSV template lets you import your contacts and help you select the audience for the review request. You can either select all or a few contacts to send the review requests at once.
  • Track your requests: With TrueReview, you can track the status of all your requests. Your dashboard lets you check whether the review link has been opened or not. The dashboard also lets you view and respond to all your reviews in one place.
  • SMS and email drip campaigns: By automating SMS and Email messages, you can encourage the customers to leave reviews after their experience. TrueReview automatically monitors the campaign and sends follow-up emails based on your preferences to help you get the most reviews.
  • Avoid negative reviews: Some customers may not be satisfied with the services or products that’s why TrueReview helps you segment the customers based on their experience. It allows happy customers to leave reviews whereas, direct feedback is encouraged from those who are unhappy. It helps to maintain your online reputation by avoiding negative reviews.
  • Request reviews for any website: TrueReview lets you request reviews from a large customer base for several review websites such as Google, Yelp, Facebook, Zillow and many others. You can add custom links to receive reviews on a specific website and manage all your review links easily.

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

TrueReview.co videos

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Birdeye videos

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What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Category Popularity

0-100% (relative to TrueReview.co and Birdeye)

TrueReview.co

Birdeye

Reputation Management
5 5%
Reputation Management
95% 95
Online Reviews
4 4%
Online Reviews
96% 96
Customer Feedback
10 10%
Customer Feedback
90% 90
eCommerce
100 100%
eCommerce
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TrueReview.co and Birdeye

TrueReview.co Reviews

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Birdeye Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Source: www.bluecorona.com
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.
Source: referralrock.com

Social recommendations and mentions

Based on our record, Birdeye seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TrueReview.co mentions (0)

We have not tracked any mentions of TrueReview.co yet. Tracking of TrueReview.co recommendations started around Mar 2021.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
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What are some alternatives?

When comparing TrueReview.co and Birdeye, you can also consider the following products

Mancer App - Mancer - A magical app for turning your ideas into objects

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

GatherUp - Gather your customer feedback and reviews into one place to drive sales up. GatherUp® (formerly GetFiveStars) is a customer experience and online review engine that enables insights, empowers marketing, improves SEO and converts customers.

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