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Traq VS Usersnap

Compare Traq VS Usersnap and see what are their differences

Setuply
Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence. featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Traq logo Traq

Traq is a PHP powered project manager and issue tracker featuring multiple projects, milestones...

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Traq Landing page
    Landing page //
    2022-10-20
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Traq

Website
traq.io
Pricing URL
-
$ Details
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Traq features and specs

  • User-Friendly Interface
    Traq offers a simple and intuitive interface, making it easy for users to navigate and use the platform effectively.
  • Comprehensive Tracking Features
    The platform provides robust tracking capabilities, allowing users to monitor and analyze key performance metrics efficiently.
  • Customizable Reports
    Traq enables users to generate customizable reports, providing flexibility in data presentation and analysis.
  • Integration Capabilities
    Traq supports integration with other software and tools, enhancing its functionality and allowing for seamless data exchange.
  • Real-Time Analytics
    The platform offers real-time analytics, ensuring users have access to up-to-date information for making informed decisions.

Possible disadvantages of Traq

  • Limited Free Version
    Traq's free version comes with limitations that may not fulfill the needs of more extensive tracking requirements.
  • Steep Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering Traq's advanced features can be time-consuming and challenging for new users.
  • Dependency on Internet Connection
    As a cloud-based service, Traq requires a stable internet connection, which could be a limitation in areas with unreliable connectivity.
  • Cost for Premium Features
    Access to Traq's full range of advanced features requires a paid subscription, which may be a drawback for budget-conscious users.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Traq videos

+ Add

TRAQ Triathlon by Titan. Indian Smartwatch that's Smarter than most other brands

More videos:

  • Review - SCRUBMARKET SISTERS: Alegria TRAQ REVIEW
  • Tutorial - How to add, save and review an activity on your TRAQ device
  • Review - The Alegria TRAQ Review
  • Review - TRAQ by Alegria Lace-Up Athletic Shoes - Qarma on QVC
  • Review - XYXX traq trunk for men #amazon #fashion #onlineshopping #trunks

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Traq and Usersnap)

Traq

Usersnap

Project Management
100 100%
Project Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Development
100 100%
Development
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

Share your experience with using Traq and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Traq and Usersnap

Traq Reviews

We have no reviews of Traq yet.
Be the first one to post

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Traq mentions (0)

We have not tracked any mentions of Traq yet. Tracking of Traq recommendations started around Mar 2021.

Usersnap mentions (4)

What are some alternatives?

When comparing Traq and Usersnap, you can also consider the following products

Bugify - Bugify is a simple PHP issue tracker, designed to offer powerful bug tracking capabilities in an easy to use system.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

jtrac - JTrac is an open source and highly customizable issue-tracking web-application written in Java.

Marker.io - Visual feedback and bug reporting tool for websites

16bugs - 16bugs is an all-in-one bug tracking software that makes it easier for you to manage all sorts of bugs in performance with the simple interface; ultimately, you will be more productive for sure.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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