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Bugify VS Usersnap

Compare Bugify VS Usersnap and see what are their differences

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Contents:
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Bugify logo Bugify

Bugify is a simple PHP issue tracker, designed to offer powerful bug tracking capabilities in an easy to use system.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Bugify Landing page
    Landing page //
    2021-10-07
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Bugify

Website
bugify.com
Pricing URL
Official Bugify Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Bugify features and specs

  • User-Friendly Interface
    Bugify offers a clean and straightforward interface that makes it easier for team members to track and manage issues without needing extensive training.
  • Customization
    It provides customizable workflows and fields, allowing teams to tailor the platform to their specific needs and processes.
  • Affordable Pricing
    Bugify is known for its competitively priced plans, which are attractive for small to medium-sized teams or organizations with budget constraints.
  • Email Integration
    The system allows for issues to be created and updated via email, streamlining the reporting process by enabling direct communication through email platforms.
  • Self-Hosted Option
    Bugify offers a self-hosted version, which provides teams with the flexibility to control their data and hosting environment.

Possible disadvantages of Bugify

  • Limited Advanced Features
    Compared to some competitors, Bugify may lack certain advanced features and integrations, which could be a disadvantage for larger teams requiring robust capabilities.
  • Scale for Large Teams
    The platform might not scale as efficiently for larger teams or more complex projects, potentially limiting its applicability in large enterprise environments.
  • Support Limitations
    Some users might find the customer support options limited compared to other platforms, which could impact issue resolution time.
  • User Management
    The platform might have less comprehensive user role management options, potentially complicating permissions and access control for diverse teams.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Bugify videos

No Bugify videos yet. You could help us improve this page by suggesting one.

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Usersnap videos

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Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Bugify and Usersnap)

Bugify

Usersnap

Project Management
100 100%
Project Management
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Development
100 100%
Development
0% 0
User Feedback
0 0%
User Feedback
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bugify and Usersnap

Bugify Reviews

We have no reviews of Bugify yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Bugify. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bugify mentions (1)

  • Capterra referral: write a review to get $15 Amazon or Mastercard gift card (5 prizes)
    I recently wrote a review of Bugify on Capterra (a software review site) and have been given a referral link to share with other Bugify users through the Capterra Reviewer Referral Program. The first five people who write a high-quality review on Bugify using my link will receive a $15 gift card from Capterra! Source: almost 4 years ago

Usersnap mentions (4)

What are some alternatives?

When comparing Bugify and Usersnap, you can also consider the following products

Traq - Traq is a PHP powered project manager and issue tracker featuring multiple projects, milestones...

BugHerd - BugHerd: The Website Feedback Tool for Agencies

jtrac - JTrac is an open source and highly customizable issue-tracking web-application written in Java.

Marker.io - Visual feedback and bug reporting tool for websites

PlayNice.ly - PlayNice.ly is a blazing issue tracking software, making it easy for you developers to find out all the major bugs and errors.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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