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Transera VS PlayVox

Compare Transera VS PlayVox and see what are their differences

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Transera logo Transera

Engaging customer analytics

PlayVox logo PlayVox

With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
  • Transera Landing page
    Landing page //
    2021-10-29
  • PlayVox Landing page
    Landing page //
    2023-09-28

Are you currently conducting quality evaluations on your service team? Is your growth and high amounts of customer demands affecting your service?

Running quality assurance on spreadsheets is difficult to control, not scalable and not accurate enough for you to make decisions on what needs to be improved and what’s truly important to your customers.

Centralize, filter, and prioritize all your interactions to identify where the real problems are.

PlayVox is a quality assurance software for customer service teams. By using PlayVox you can manage all your quality operations to easily pinpoint customer service issues and take real-time action such as coaching, training and motivating agents to drive continuous improvement.

Transera videos

+ Add

REVIEW TRANSERA WATER PARK ‼ KONDISI TERKINI PASCA PPKM ‼

More videos:

  • Review - TRANSERA WATER PARK BEKASI | REVIEW WISATA MURAH
  • Review - TRANSERA Waterpark Bekasi 2022 | dengan wahana Bombom car dan petting zoo‼️ persyaratan masuknya ??

PlayVox videos

+ Add

Playvox Agent Optimization Suite

More videos:

  • Review - Playvox Roles Management Feature
  • Review - Playvox App for Zendesk Support

Category Popularity

0-100% (relative to Transera and PlayVox)

Transera

PlayVox

Work Management
15 15%
Work Management
85% 85
Communication
9 9%
Communication
91% 91
Time Tracking
100 100%
Time Tracking
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100

User comments

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What are some alternatives?

When comparing Transera and PlayVox, you can also consider the following products

West Cloud Contact Pro - West Cloud Contact Pro is a fully blended inbound, outbound and multichannel contact center.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

WorkTime Cloud - Web-based Employee & Computer Monitoring Service. For 1- 15,000+ Employees. FREE for Small bussineses. We Take Care of Your Data. No Need to Be an IT Pro

ActivTrak - Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Time Doctor - Time Tracking and Time Management Software that is accurate and helps you to get a lot more done each day.

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