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Trakdesk VS HelpDocs

Compare Trakdesk VS HelpDocs and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Trakdesk logo Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.
  • Trakdesk Landing page
    Landing page //
    2019-03-19
  • HelpDocs Landing page
    Landing page //
    2023-05-07

Category Popularity

0-100% (relative to Trakdesk and HelpDocs)

Trakdesk

HelpDocs

Customer Support
12 12%
Customer Support
88% 88
Help Desk
100 100%
Help Desk
0% 0
Customer Service
16 16%
Customer Service
84% 84
Self Service Support
0 0%
Self Service Support
100% 100

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trakdesk mentions (0)

We have not tracked any mentions of Trakdesk yet. Tracking of Trakdesk recommendations started around Mar 2021.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

What are some alternatives?

When comparing Trakdesk and HelpDocs, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Maian Support - Free responsive PHP Helpdesk System

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

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